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NVQ Communication Skills

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  • Communication Skills
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  • All 1783
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  • Postgraduate Degrees 6
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PRICE
  • £2,000
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SUBJECT AREA
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  • In 30 days 10
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DURATION
  • Hours 11
  • Days 0
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  • 9 months 3
  • Year(s) 7
CHARACTERISTICS
  • Nationally recognised qualification 1
WHERE TO STUDY
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Area/Region
METHODOLOGY
  • NVQ
  • Distance Learning
  • 6 Months

...by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector. These qualifications allow learners to apply knowledge... Learn about: Effective Communication, Customer Service Skills, Customer Care... More


£695
VAT exempt
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Customer Service NVQ Certificate - Level 1 in On Site
5.0 1 opinion
SDL Training Services
  • NVQ
  • (On Site)
  • 6 Months

...3. Do your job in a customer friendly way. 4. Provide customer service within the rules. 5. Recognise and deal with customer queries, requests and problems... Learn about: Customer Service Skills, Customer Care... More


Price on request
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  • NVQ
  • Inhouse

...and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking... Learn about: Customer Care, Customer Service Skills... More


Price on request
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  • NVQ
  • (Bearsden) (Scotland)
  • 12 Months

...improve their service delivery SVQ MA Customer Service Level 3 What is the purpose of the award? The overall purpose is to challenge individuals to raise... Learn about: Customer Service Skills, Customer Care... More


Price on request
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  • NVQ
  • Broadstairs
  • Different dates available

...through distance/work based learning. Course Structure Candidates gain their Contact Centre Operation NVQ 2 qualification through the preparation... Learn about: Call Centre, Customer Care, Customer Service Skills... More


£595
+ VAT
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  • NVQ
  • Huntingdon
  • 18 Months

...Workbased Day : Flexible Time : Flexible Start date : Flexible Course fee : POA Exam fee : N/A Reg fee : N/A Is this course for you This course is designed... Learn about: Customer Care, Persuasion Skills, Influencing Skills... More


Price on request
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  • NVQ
  • Coalville
  • 12 Months

...You will then choose a further seven units, with at least one from each of the following themes: Impression and Image Delivery Handling Problems Development... Learn about: Customer Service Skills, Negotiation Skills, Persuasion Skills... More


Price on request
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  • NVQ
  • Inhouse

...Level 3 is aimed at anyone who will be working without direct supervision, who work on their own, delivering and managing the service and who will be accountable... Learn about: Customer Service Skills... More


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  • NVQ
  • Inhouse

...Developing customer relationships. Suitable for: Customer Service is designed for employees who work in customer-facing roles. This includes... Learn about: Customer Service Skills... More


Price on request
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  • NVQ
  • Ramsgate
  • Different dates available

...through distance/work based learning. Course Structure Candidates gain their Contact Centre Operation NVQ 2 qualification through the preparation... More


£595
+ VAT
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  • NVQ
  • Distance Learning
  • 6 Months

...These qualifications comprise QCF credit-rated units developed by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector... Learn about: Customer Care, Verbal Communication, Customer Service Skills... More


£895
VAT exempt
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Customer Service NVQ Certificate Level 2 in Horncastle
5.0 excellent 4 opinions
SDL Training Services
  • NVQ
  • Horncastle
    and 2 other venues
  • 6 Months

...This qualification reflects the qualification structure for the Level 2 NVQ in Customer Service published by the ICS. It uses the associated National Occupational... Learn about: Customer Service Skills, Customer Care... More


Price on request
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  • NVQ
  • Rusper

...for decision making and supervising others Customer Service NVQ Level 3 Overview Level 3 Customer Service NVQ has been developed from the National Occupational... Learn about: Customer Care, Customer Service Skills... More


Price on request
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  • NVQ
  • Inhouse

...personalised according to individual and business needs. Suitable for: This programme is suitable for those individuals who wish to pursue a career... Learn about: Customer Service Skills, Customer Care... More


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  • NVQ
  • Inhouse
  • Different dates available
  • 30 Weeks

...potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey Programme: This Level 2... Learn about: Customer Service Skills, Customer Service... More


Free
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  • NVQ
  • Huntingdon
  • 12 Months

...Workbased Day : Flexible Time : Flexible Start date : Flexible Course fee : POA Exam fee : N/A Reg fee : N/A Is this course for you This course is designed... Learn about: Customer Care, Persuasion Skills, Customer Service Skills... More


Price on request
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  • NVQ
  • Coalville
  • 12 Months

...(four mandatory units and one optional). This qualification is very. Course Level NVQ Level 2 Description Customer Service NVQs are aimed at people... Learn about: Customer Service Skills, Customer Care, Negotiation Skills... More


Price on request
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  • NVQ
  • Inhouse

...hold a position that will allow them to influence decision-making and shape how customer service is delivered inside or outside their organisation... Learn about: Customer Service Skills... More


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NVQ Level 2 Customer Service - Inhouse
Business Focus and Associates Ltd
  • NVQ
  • Inhouse

...with others to solve problems and support customer service improvements and anyone who works in a customer-facing role or who has to speak to customers on behalf of your company... Learn about: Customer Care, Customer Service Skills... More


£850
+ VAT
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  • NVQ
  • Online

...Occupational Standards in Customer Services at Levels 1, 2, 3, and 4 as defined by the Institute of Customer Services (ICS) in collaboration with employers... Learn about: Customer Service Skills, Customer Care... More


Free
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