Personal Development inhouse

...With a flexible structure, the core units encompass the main competencies needed by today’s team leaders and the optional units enable each learner...

...Our aims are to produce the best NLP Practitioners for business, therapy, coaching and personal development plus assist you to tailor the course to...

...Apprenticeships are a form of vocational training enabling people to earn while they learn the skills necessary to succeed in their chosen career...

...a presentation to ensure simplicity of message and consistency of content. Successfully prepare for both informative and persuasive presentations...

...Managers will develop a unique set of communication tools and learn how to maximise the core motivational factors within the team. Team members will learn...

...informative and entertaining business presentations. Presentations that convey your message and compel people to act on what they have heard...

...skills to work with clients from a wide range of backgrounds and cultures, who may have complex social, physical and emotional needs. Suitable for those...

...own personality profiles match their own impressions of themselves. Offer the participants the opportunity to compare their self-perceptions with those of another team member...

...and give you a deep understanding of the human thinking processes that underpin human communication and thinking. You will be fully equipped with a unique...

...to deal with families and colleagues. To understand learning disability, dementia and other sources of behavioural difficulties. Suitable...

...Candidates will learn how to sharpen problem solving skills to ensure the provision of assistance in a friendly and helpful way with programme objectives...

...Define the competencies required for Call Handlers. Demonstrate the people management skills required to operate in a call centre environment...

...providing you with the secrets the most powerful communicators have been using for centuries. Our course is designed to provide a profound break-through...

...Suitable for: Appraisers and those who are being appraised. Appraisers and those who are being appraised. Objectives: To describe the advantages of appraisal...

...in this service for the benefit of both your customers and your business. Suitable for those individuals who wish to pursue a career in customer service...

...Show commitment to the development of the team members. Honour staff development and skills enhancement expectations. Complement the competencies required...

...that make them perform so excellently? How valuable would it be if the results of your top performers were reproduced throughout your organisation?...

...recognise and develop power bases, practice active listening and assertiveness skills, identify methods for developing an innovative and creative working...

...in this service for the benefit of both your customers and your business. Suitable for those individuals who wish to pursue a career in customer service...

...Access an effective frame of mind at any moment in time to create the opportunity to influence another person. Maintain emotional detachment from the outcome...