Sales and Marketing inhouse

...standard tactics that may be used against them. Plan for their next big negotiation. Make a more effective contribution to team negotiations...

...sales role who have an interest in the overall development of business through distribution. Those who want to develop and support dealer accounts...

...and maintaining long-lasting customer relationships First Impressions - an Institute of Customer Service Course “A foundation course in customer service” Overview...

...that handling calls badly can have a direct effect on the success of our business. The course includes: Creating the right impression Callers and Company...

...Suitable for: This is an ideal programme for all staff involved in bid preparation, including: Bid teams. Commercial and contracts specialists...

...an interest in the overall development of the business. Those who want to develop accounts, not. just get existing business. Those who are in a strategic...

...even in turbulent times. Delivering Memorable New Home Handovers “Learn how to deliver memorable handovers” Overview Handover is an emotional time...

...roles contribute to an area of service delivery For those individuals whose roles contribute to an area of service delivery NVQ Level 3 in Customer Service...

...Stop selling on price and help customers make better buying decisions by creating compelling value propositions. Use key consulting tools, including...

...Those who sell to major accounts. · Sales managers/senior sales staff · Those who already have a thorough grounding in sales · Those who sell to major accounts...

...or up to three larger accounts. Delegates will have been involved in high end sales activity for at least three years. This highly interactive course...

...note that our courses are largely delivered in Kent, in the South of England, and are not distance learning Course summary Learn how to improve your communications with customers...

...Manage trials and evaluations. Overcome objections and obstacles to the sale. Use proven contract renewal tactics. Suitable for: All sales professionals...

...Course Overview Nobody likes an aggressive sales person. This course is aimed at providing delegates with the skills to sell by really understanding the customer's needs...

...and set up new key accounts. > Key account planning for profitability. Suitable for: > Directors and General Managers who need to set up and manage key accounts...

...re-identifying needs and building relationships that will pay dividends over a period of time. Suitable for: Sales people who wish to continue generating...

...to all the participants' client meetings and client relationships. Suitable for: All account managers and senior sales executives. All account managers and senior sales executives...

...18-24 weeks Date(s): At a venue, date and time to suit you Programme and Content: Session 1 Induction-Introduction to Institute of Leadership and Management...

...> Achieve better results in terms of sales, conversions and appointments. Suitable for: > Sales Managers and Sales People. > Directors or Managers of SME's...

...before the need is recognised, requires special skills. Many of the rules used in Consultative Selling and Competitive Selling do not apply when...