Telephone Skills inhouse Avon
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...performance management, asssertiveness, appraisal skills, presentation skills and receptionist skills. All you need to do is provide a room to deliver the training... Learn about: Customer Care, Telephone Skills, Telephone answering...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...the training.Exceptional Customer Service Introduction In today’s increasingly competitive markets, delivering exceptional customer service... Learn about: Telephone Skills, Customer Service, Customer Care...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...5.00pm Course Content Welcome and introductions A chance to break the ice (Magic Squares Exercise to demonstrate team working), discuss the process and clarify expectations... Learn about: Customer Care, Assertion Training, Anger Management...
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