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Customer Service Inhouse
- BTEC
- Inhouse in Addlestone
- Intermediate
- 1 Year
...and plan the work required , and they will discus how they will deliver the qualification. Mandatory units · Understanding the employment related services... Learn about: Customer Service, Relation Management...
- Course
- Inhouse in Risca
- Beginner
- Different dates available
...As the course is one to one, we can tailor the course to suit the individual. ***ONE TO ONE BODY PIERCING TRAINING*** Body Piercing Training UK Course... Learn about: Customer satisfaction, Customer Service, Blade needle piercing...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
...Delegates rate themselves at the start and finish of the training course to establish the extent to which they have benefited. This also gives the delegate... Learn about: Communication Training, Telephone management, Telephone answering...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey Programme: This Level 2... Learn about: Customer Service, Customer Service Skills...
- Training
- Inhouse
- Intermediate
- 1 Day
...approach Deal with difficult situations Consistently achieve customer satisfaction Content 1. A Customer's Expectations 2. The Importance of Uniformity and Consistency... Learn about: Staff Motivation, Customer satisfaction, Customer Care...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...Services · News Issues · Demonstrating Facilities · Laundry Services · Pressing Services · Polishing Shoes · Guest Repairs · Organising the Services... Learn about: Customer Manager, English Language, Customer Service Skills...
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Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
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The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
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An excellent training programme – thank you. You were an absolute pleasure to work with – I wish you the very best for the future hope we can work together again.
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- Course
- Inhouse
- Different dates available
- 2 Days
...requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated, subject to further discussion. Please contact dancinglion for more information... Learn about: Conflict Resolution, Organizational Skills, Problem Solving...
...requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated, subject to further discussion. Please contact dancinglion for more information... Learn about: Conflict Resolution, Organizational Skills, Problem Solving...
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Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
← | → see all
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The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
← | → see all
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An excellent training programme – thank you. You were an absolute pleasure to work with – I wish you the very best for the future hope we can work together again.
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...training for our clients but also of providing it ourselves. Our Tailored Customer Service Training comes in many formats from one-to-one through to fully... Learn about: Assertiveness Training, Customer Relationship Management, Persuasion Skills...
...training for our clients but also of providing it ourselves. Our Tailored Customer Service Training comes in many formats from one-to-one through to fully... Learn about: Assertiveness Training, Customer Relationship Management, Persuasion Skills...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
← | → see all
- Course
- Inhouse in London
- Different dates available
- 1 Day
...The value of personalizing their interactions and developing relationships Vocal techniques that will enhance their speech and communication ability Personalized... Learn about: Sales Training, Communication Training, Customer Service...
- Short course
- Inhouse in London
- Beginner
- Different dates available
...At Beyond The Blue we employ only specialist instructors to run our courses; all our instructors have extensive experience in the relevant fields... Learn about: Lone worker safety, Personal safety, Communication Skills...
- Course
- Inhouse in London
- Intermediate
- Different dates available
...How to deal with a PR crisis on social media Legal implications and importance of Social Media Policy Measurement Monitor complaints for recurring issues... Learn about: Social Media, Social Media For Customer Services, Reputation Management...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...build a sales training manual for your approval designed and customised specifically for your company. 3. Delivery of Training The training format will include lectures... Learn about: Customer Manager, Customer Retention, Customer Service Skills...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
...Completion of first part of Knowledge/Skill Checklist. Customer Service - an Introduction A discussion around the nature of customer service and the consequences... Learn about: Customer Service, Communication Training, Client Management...
- Training
- Inhouse
- Different dates available
- 46 Days
...No programming skills are required, but a basic understanding of database principles will be an advantage. At Course Completion: After completing this course... Learn about: Customer Service, Microsoft Dynamics, IT Auditing...
- Course
- Inhouse
- Advanced
- Different dates available
...We share information around millennials and centennials that will eventually choose to work or shop with you. Understanding their expectations will... Learn about: Customer Service...
- Course
- Inhouse
- Different dates available
...To Listen Session Seven: Asking the Right Questions Open Questions vs. Closed Questions Probing Techniques Session Eight: Saying No When We Say “No” Delivering... Learn about: Customer Service, Sales Training...
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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- Course
- Inhouse
- Different dates available
- 2 Days
...worthy of ‘best in class’ categorisation. This course will enable participants to: ❖discover how to elicit the customers desired channel for communication... Learn about: Telephone management, Communication Journalism, Telephone Skills...
...worthy of ‘best in class’ categorisation. This course will enable participants to: ❖discover how to elicit the customers desired channel for communication... Learn about: Telephone management, Communication Journalism, Telephone Skills...
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
← | → see all
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
← | → see all
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Confidentiality Objectivity Motivation Unbiased Practical Support Exceptionally high-level Business Coaching... Learn about: Customer Service, Effective Communication, Assertive Behaviour...
- Training
- Inhouse
- Beginner
- Different dates available
...The aim of this bundle is to gather skills from many fields in order to improve the performance of a business enterprise. Course Title & Course Result... Learn about: Basic Business Skills, Customer Manager, Work Environment...
- Short course
- Inhouse
- Beginner
- Different dates available
...Define health and safety and its significance Explain the costs and benefits to businesses of good/poor health and safety Explain the roles of government... Learn about: Stock control, Customer Service, Hospitality Management...