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Inhouse Customer Service Inhouse
- BTEC
- Inhouse in Addlestone
- Intermediate
- 1 Year
...• Personal Adviser • Job Coach • Tutor • Job Broker • Employer Engagement Apprentice • Customer Liaison Apprentice we will contact you with more information... Learn about: Customer Service, Relation Management...
- Course
- Inhouse in Risca
- Beginner
- Different dates available
...£900.00 We believe that learning this skill cannot be done in groups or in a classroom setting. You will learn from an expeirenced and respected body piercer... Learn about: Customer satisfaction, Customer interaction, Studio Safety...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
...commercial and non-commercial organisations. Bryan is a Graduate member of the Chartered Institute of Personnel and Development. Bryan personally delivers all the training... Learn about: Telephone Skills, Assertive Behaviour, Assertion Training...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey Programme: This Level 2... Learn about: Customer Service, Customer Service Skills...
- Training
- Inhouse
- Intermediate
- 1 Day
...the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face. At the... Learn about: Customer Service Skills, Customer Relationship Management, Customer Retention...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...Services · News Issues · Demonstrating Facilities · Laundry Services · Pressing Services · Polishing Shoes · Guest Repairs · Organising the Services... Learn about: Customer Service Skills, Hotel Management, English Language...
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Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
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The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
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An excellent training programme – thank you. You were an absolute pleasure to work with – I wish you the very best for the future hope we can work together again.
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- Course
- Inhouse
- Different dates available
- 2 Days
...Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme, participants will... Learn about: Conflict Resolution, Business Plan, Public Speaking...
...Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme, participants will... Learn about: Conflict Resolution, Business Plan, Public Speaking...
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Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
← | → see all
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The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
← | → see all
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An excellent training programme – thank you. You were an absolute pleasure to work with – I wish you the very best for the future hope we can work together again.
← | → see all
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Creating excellent customer service is far easier than you might think, and we have a superb track record of not only providing excellent customer service... Learn about: Customer Relationship Management, Team Training, Ms Office...
...Creating excellent customer service is far easier than you might think, and we have a superb track record of not only providing excellent customer service... Learn about: Customer Relationship Management, Team Training, Ms Office...
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I feel all ready to tackle things with grace. Despite of the fact, ares were to wide to reach we managed to reach out, that was the best part about it.
← | → see all
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I had a wonderful time in all, thanks for the same. I learned a lot and everything was great, their tactics were good and I enjoyed like anything.
← | → see all
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I had a nice time and everything was super great and thanks for everything I had a great experience in all.
← | → see all
- Course
- Inhouse in London
- Different dates available
- 1 Day
...This session will give participants a chance to lay out the framework for their script. Perfecting the Script Next, participants will learn ways to customize their scripts... Learn about: Sales Training, Call Centre, Communication Training...
- Short course
- Inhouse in London
- Beginner
- Different dates available
...candidates are awarded the certificate for successfully completing the course, providing they take a full and active part throughout all sessions and satisfy... Learn about: Personal safety, Communication Skills, Lone worker safety...
- Course
- Inhouse in London
- Intermediate
- Different dates available
...view your brand and brand perception? Dealing with negative comments the right way How to approach customer service on Twitter and Facebook Taking... Learn about: Reputation Management, Customer Service, Social Media...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...will be interactive moving through schedule discussions, practical exercise, building new belief systems and role-plays using live accounts for the role–plays... Learn about: Customer Service Skills, Sales Training, Customer Service...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
...Review and Close Review the day's learning and start the action planning process Completion of Knowledge/Skill Checklist and Workshop Evaluation... Learn about: Communication Training, Assertiveness Training, Anger Management...
- Training
- Inhouse
- Different dates available
- 46 Days
...to the other topics to produce a full configured, effective solution. This course describes the techniques required to customize Microsoft Dynamics... Learn about: Dynamics crm, IT Auditing, Customer Service...
- Course
- Inhouse
- Advanced
- Different dates available
...the attitudes and behaviours, which need to be adopted and demonstrated by your customer service teams, whatever role they perform. With a welcome... Learn about: Customer Service...
- Course
- Inhouse
- Different dates available
...text-align:left; } Session One: Course Overview Session Two: What’s Missing in Telephone Communication? It’s Not What You Say; It’s How You Say It In the... Learn about: Customer Service, Sales Training...
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The content was tailored to our needs and hit the spot”
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The trainer was excellent, friendly, professional and managed the group well.
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
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- Course
- Inhouse
- Different dates available
- 2 Days
...requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated, subject to further discussion. Please contact dancinglion for more information... Learn about: Communication Skills, Customer Service, Communication Journalism...
...requires a minimum of 6 and a maximum of 12 delegates. Smaller and larger groups may be accommodated, subject to further discussion. Please contact dancinglion for more information... Learn about: Communication Skills, Customer Service, Communication Journalism...
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The content was tailored to our needs and hit the spot”
← | → see all
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The trainer was excellent, friendly, professional and managed the group well.
← | → see all
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Using dancing lion training & consultancy to design and deliver our new starter induction programme for customer service and communication has saved us 6 weeks of on the job training time.
← | → see all
- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...Your coach helps you gain perspective and the ability to see both the wood and the trees. People rely on your skills, judgements and decisions and expect... Learn about: Negotiation Skills, Assertiveness Training, Conflict Management...
- Training
- Inhouse
- Beginner
- Different dates available
...Understand the changing needs of your customers and work to anticipate and meet those needs Identify All Outcomes of a Potential Decision: Identify... Learn about: Customer Service, Work Environment, Communication Skills...
- Short course
- Inhouse
- Beginner
- Different dates available
...safe workplace. Awarded by the Highfield Awarding Body for Compliance (HABC)... Learn about: Customer Service, Pub Management, Hospitality Management...