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Interpersonal Skills courses Kidderminster
- Short course
- Kidderminster
- 1 Day
...To provide an understanding of the meaning and relevance of assertive behaviour. Suitable for: Members of staff at junior to middle levels in their organisation...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
- 9h
...Two – The Basics (I) Module Three – The Basics (II) Module Four – Phone Etiquette Module Five – Tools Module Six – Speaking Like a Star Module Seven –... Learn about: Call Centre, Phone Etiquette, Customer Service Skills...
- Course
- Online
- Beginner
- Different dates available
- 8h
...payment options and enrollment periods. COURSE CURRICULUM Course Introduction Course Organization Course Conventions & Agenda Service Design Introduction... Learn about: Design Coordination, Service Design, Compliance Management...
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