Introduction to Emotional Intelligence

Understand more about emotional intelligence; how to combine thinking with feelings in order to build quality relationships and to make good authentic decisions. Learn how to develop your emotional intelligence and use these skills and abilities at work.


The course helps you to:

-Understand the advantages and disadvantages of emotional intelligence
-Discover ways that emotional intelligence can be improved
-Explore some do's and don'ts of working with emotional intelligence


How to use your emotional intelligence more effectively to build relationships and make better decisions.

Assignment:

You are going to get some insights into how you view some of your emotional intelligence capabilities and how others view these capabilities.


The project looks at assessing your emotional intelligence from your perspective and asks you to compare this with how others view your emotional intelligence. Use the information in this course to look at ways to improve your emotional intelligence.


Deliverables:

-An understanding of how emotional intelligence drives your performance and your success

-Insights about the lessons that you can gain from understanding emotional intelligence better

-An insight into how you view some aspects of your emotional intelligence and how this is viewed by others


Resources:

-Introduction to Emotional Intelligence course notes
-Interview with a key researcher of emotional intelligence
-Emotional intelligence framework and competencies poster
-Assess your Emotional Intelligence exercise
-Lightbulb Moments resource cards


Find out about emotional intelligence to achieve more satisfying relationships and better performance at work.


This course is available to you for 90 days from enrollment.