Course not currently available
Introduction to User Experience Design
-
Great opportunity for our organisation to discuss where UX fits across and it's value.
← | →
-
Love the examples - relating it back to real life really helps.
← | →
-
Great overview of the process involved – just have to convince my office!
← | →
Course
In London ()
-
City and Islington College
Vocational qualification London / Classroom-basedPrice on request -
City Lit
Course London / Classroom-based£ 249 -
Richmond and Hillcroft Adult Community College
Course London / Classroom-based£ 340 + VAT -
Academy Class
Course London / Classroom-based£ 397 + VAT -
University of the Arts London (UAL)
Course London / Classroom-based£ 295 -
Acuity Training London
Course London / Classroom-based£ 495 -
The Cass Short Courses
Short course London / Classroom-based£ 630
Description
-
Type
Course
-
Duration
1 Day
Participants will acquire up-to-date knowledge and skills to understand: the basic concepts of User Experience Design and Experience Thinking, and the tools and techniques required to improve the Usability and User Experience of products and services.
About this course
In this module, participants will acquire up-to-date knowledge and skills to:
• Know what is User Experience Research, Strategy & UX Design
• Understand the process to create remarkable experiences
• Create an effective UX research approach
• Create an effective UX design approach
• Gather the right resources to create successful user experiences.
• Hands-on exercises will be used throughout the training session.
Practitioners, Managers, Developers, Designers & Analysts responsible for (new) digital products.
Basic Knowledge of IT products & trends. English Language.
CPD.
Syllabus based around ISO9241-210. Taught by experienced practitioners. Attendance = 6CPD hours.
Response (phone / email) by a trainer within 1 working day.
Reviews
-
Great opportunity for our organisation to discuss where UX fits across and it's value.
← | →
-
Love the examples - relating it back to real life really helps.
← | →
-
Great overview of the process involved – just have to convince my office!
← | →
Course rating
Recommended
Centre rating
Former Student
Former Student
Former Student
Former Student
Former Student
Former Student
Subjects
- User Experience
- Customer Experience
- Design thinking
- User Research
- Experience Thinking
- Usability training
- Design
- UX
- UX Design
- Design techniques
Course programme
What is a user experience, what is usability?
- Overview of the process to design remarkable experiences
- Why would you apply these tools and techniques?
- Benefits of Usability and User Centered Design (UCD).
Business Requirements
Participants will gain an overview of:
- Business success metrics
- Competitive analysis
- Stakeholder analysis
Customer & User Requirements
- Overview of Customer personas and User personas
- Techniques to do User Requirements
- Context of Use; why and how
User Experience Design & Usability Testing
- ‘The Experience Creation process: the three phases of User Experience Design
- Tools and Techniques for UX Design
- Usability Testing with stakeholders and users: why, how and when.
- Introducing Experience Thinking into the organisation
- The Experience Lifecycle
- UX in Agile processes
- Usability Maturity Models and the organisation
Additional information
Introduction to User Experience Design
-
City and Islington College
Vocational qualification London / Classroom-basedPrice on request -
City Lit
Course London / Classroom-based£ 249 -
Richmond and Hillcroft Adult Community College
Course London / Classroom-based£ 340 + VAT -
Academy Class
Course London / Classroom-based£ 397 + VAT -
University of the Arts London (UAL)
Course London / Classroom-based£ 295 -
Acuity Training London
Course London / Classroom-based£ 495 -
The Cass Short Courses
Short course London / Classroom-based£ 630