Introductory Certificate in Team Leading
Course
In Brampton
Description
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Type
Course
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Location
Brampton
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Class hours
30h
To help you learn, in your capacity as a team leader or aspiring team leader, about: Developing yourself. Identifying your customers. Organising and communicating information. Planning, allocating work and monitoring progress. Working effectively with your team, your manager and others. The basic concepts of quality and health & safety. Suitable for: Ideal for those new to leading teams or those already in team leading roles who want to improve their leadership skills and knowledge
Facilities
Location
Start date
Start date
About this course
There are no specific entry requirements for this qualification. However, candidates should, as far as possible, satisfy the prior learning guidelines for the Institute’s Level 2 Certificate in Team Leading; this is to enable progression, should the candidate wish to do so.
Reviews
Course programme
Overview
This qualification provides an introduction to the Chartered Management Institute’s Level 2 Certificate in Team Leading (download course leaflet here). This certificate is intended for people who are considering a move into a role as team leader or those who are new to such a role.
Course Content
The programme includes the following content:
Developing yourself:
Understanding:
- What is meant by ‘team leading’ and what skills and knowledge are required by an effective team leader
- How a new team leader can establish credibility with the team
- Who can help you identify the skills and knowledge you need to develop
- The importance of effective objectives
- The importance of planning your own work and time
Customers and the market place:
Understanding:
- Who is a ‘customer’
- The market place within which you operate
Information and communication:
Understanding:
- The need for clear, relevant, accurate and timely information
- The communication process
- The types of information required by a team leader, by the team and others
- The importance of regular communication with your own manager
- The main methods of organising, storing and retrieving information
- The main methods of communicating information and when they should be used, including via team briefings
Planning and allocating work to the team:
Understanding:
- The importance of checking and confirming instructions from your own manager
- The main principles of effective planning and work allocation
- Health & safety issues and your role and responsibilities as a team leader
- The need to work with your own manager to identify the resources required to operate effectively
- The need to maintain the quality of your team’s work
- The main legal requirements relating to health & safety
- The importance of giving effective feedback to your team members on their work
- The importance of monitoring plans and resources to ensure that objectives are successfully achieved
Working with others:
Understanding:
- How good working relationships can be encouraged with your team, your
manager and others outside the team
- The importance of giving feedback to team members and coaching them
- The importance of respect, trust and confidentiality
Delivery:
Available as a distance learning programme, customised programme delivered for an employer or occasionally we deliver it as an open programme.
Timescales:
As a guide, this course will involve approximately 30 hours study, excluding the assignment.
Venue:
Dependent on delivery method
Prices include workbooks and/or core text, handouts, support materials, tutor delivery and support, assessment, CMI registration and accreditation.
Our Commitment to you
- As a participant you will receive comprehensive learning materials, which if you are studying through distance learning includes workbooks, core text and additional support materials.
- You will be enrolled as a Student member of the CMI - Membership brings with it professional recognition and a wide range of support services that will aid your development as a manager throughout your working life.
- You will receive a guaranteed minimum number of hours support from us through various methods which may include phone, email, classroom, on-line. Additional support is available when required at a very reasonable rate.
- We are committed to your success and will endeavour to support you to achieve your goal.
Additional information
Introductory Certificate in Team Leading