ITG Learning courses

...and listening skills during the appraisal. Motivate staff to perform better. Understand how to set clear objectives. Suitable for: Individuals who...

...coaching techniques and who aim is to coach and develop others. Coaching and Mentoring This two day course will show you essential skills and techniques...

...This course will help you to resolve workplace problems by dispensing with the traditional theory and focus on innovation and creativity to get results...

...structured agenda to guide people through a meeting Different ways to take notes, in different situations What information is not necessary to note Checking for accuracy...

...deciding on depth and scope of material Using visual aids for maximum effect Overcoming nerves and feeling confident Handling difficult trainees Adapting...

...in negotiations and are looking to refresh or to develop their skills further. Negotiation Skills Advanced If you are already involved in negotiations with customers...