ITIL® Foundation Course

Study247

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Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Course Description
Introduction to ITIL
ITIL is a framework for IT service management (ITSM) based around a five-phase service lifecycle: service strategy, service design, service transition, service operation and continual service improvement.
Service strategy involves understanding customers and how to develop and successfully execute IT services to meet their needs.
Service design ensures that the service is designed efficiently and cost-effectively.
Service transition sees the design built and tested.
Service operation delivers and manages the service.
Continual service improvement provides a mechanism for improving the service and the technology and processes used in its management.
Benefits of ITIL
ITIL is the most widely adopted ITSM framework in the world, in both the public and the private sectors, and is acknowledged as best practice for service management in organisations of all sizes and types.
ITIL V3 Foundation Course
ITIL® Foundation training from Study247 is designed to ensure that you clear the ITIL Foundation exam in your first attempt. The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.
Prerequisites
This ITIL® Foundation course has no prerequisites and is open to everyone.
ITIL® is a registered trade mark of AXELOS Limited.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Who Is This Course For?
This certification is primarily aimed at:
Those who require a basic understanding of the ITIL framework
Those who need understanding of how ITIL can be used to enhance IT service management within an organization
IT professionals or others working within an organization that has adopted and adapted ITIL and who need to be informed about, or contribute to, ongoing service improvement.

Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player.

Certification Details
In order to earn your certification, you’ll have to sit an exam after completing your course with us. To prepare you for your exam, we provide interactive quizzes after each module and a mock exam at the end of your course to ensure you’re fully prepared for the real thing. Once you’ve passed with at least 85%, you’ll be ready to book your exam as a private candidate.
Booking your exam is pretty simple, just purchase your exam voucher and schedule your exam. To make life easier, we can help you find an appropriate exam centre and give you all the information you need to secure your place.
Please note that the exam fees aren’t included in the course price.
Got a question about exams? Contact one of our course advisors. We’re happy to help!

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Subjects

  • Database
  • SQL
  • Database training
  • Design
  • Web
  • SQL Database
  • Service Management

Course programme

Microsoft 70-487: Developing Microsoft Azure and Web Services

Module 1: Accessing Data

  • 1.1 Introduction to 70487 Developing Microsoft Azure and Web Services
  • 1.2 Overview of Service and Cloud Technologies
  • 1.3 Accessing Data Using ADO.NET - Part 1
  • 1.4 Accessing Data Using ADO.NET - Part 2
  • 1.5 Accessing Data from Web Service
  • 1.6 SQL Server Database in Azure
  • 1.7 Read and Write XML Data
  • 1.8 Implementing Azure Storage
  • 1.9 Managing Azure PowerShell
  • 1.10 WCF Data Services - Part 1
  • 1.11 WCF Data Services - Part 2
  • 1.12 WCF with Client

Module 2: Designing and Implementing WCF Services

  • 2.1 Create WCF Service and Client from Scratch - Part 1
  • 2.2 Create WCF Service and Client from Scratch - Part 2
  • 2.3 WCF Configuration Settings - Part 1
  • 2.4 WCF Configuration Settings - Part 2
  • 2.5 WCF and Azure SQL Database - Part 1
  • 2.6 WCF and Azure SQL Database - Part 2
  • 2.7 WCF and Azure SQL Database - Part 3
  • 2.8 WCF Services and Azure Review

Module 3: Querying and Manipulating Data Using Entity Framework

  • 3.1 Design and Implement an ERD
  • 3.2 Introduction to Entity Framework
  • 3.3 Introduction to LINQ
  • 3.4 LINQ to SQL
  • 3.5 LINQ to Entities
  • 3.6 Introduction to Lambda Expressions
  • 3.7 Introduction to Entity SQL
  • 3.8 Profiling Queries Created by Entity Framework
  • 3.9 Query Projections
  • 3.10 Query with Navigation Properties
  • 3.11 Bringing It All Together - Part 1
  • 3.12 Bringing It All Together - Part 2
  • 3.13 Using Entity Framework from Scratch
  • 3.14 Entity Framework Review

Module 4: Creating and Consuming Web API Based Services

  • 4.1 Introduction to Web API
  • 4.2 First Web API App
  • 4.3 Web API App Enhanced
  • 4.4 Web API App Extended
  • 4.5 Web API Using Standard Conventions
  • 4.6 Debugging Our Web API App
  • 4.7 Getting Data from Database in Web API App
  • 4.8 Web API Standards
  • 4.9 More On Web API Standards
  • 4.10 Simple Web API CRUD App
  • 4.11 Web API Example in Depth
  • 4.12 Summarizing Web API

Module 5: Deploying Web Applications and Services

  • 5.1 Introduction to Application Deployment Strategies - Part 1
  • 5.2 Introduction to Application Deployment Strategies - Part 2
  • 5.3 Introduction to Application Deployment Strategies - Part 3
  • 5.4 Introduction to Application Deployment Strategies - Part 4
  • 5.5 Deploying Web Applications to IIS
  • 5.6 Deploying Web Applications to Azure
  • 5.7 Deployment Considerations
  • 5.8 Deployment Design
  • 5.9 Deployment Configurations

Module 6: Course Review

  • 6.1 Accessing Data
  • 6.2 Web Front End Options
  • 6.3 Course Conclusion

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ITIL® Foundation Course

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