ITIL® Intermediate Level - Service Capability Modules OSA, PPO, RCV, SOA Training & Exam Package
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A big thank you to e-careers for the opportunity to complete my course. Information and resources on the website are pretty useful, it was very easy to learn and commit to the course as it was a great source of development for me.
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All the experience was enjoyable. It was easy to understand even for those without experience in the subject learning field. The contents of the course were highly informative and had the option to over view as many times as you like.
← | →
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You can put your own time into the learning which really helps.
← | →
Vocational qualification
Online
Description
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Type
Vocational qualification
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Methodology
Online
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Duration
12 Months
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Start date
Different dates available
Prepare yourself to take on the Managing Across the Lifecycle in the best way with this Service Capability track. This training and exam package includes Operational Support and Analysis; Planning, Protection and Optimization; Release, Control and Validation and Service Offerings and Agreements.
Facilities
Location
Start date
Start date
About this course
Upon completion of this package, students will have a complete understanding of the ITIL® Service Capability modules. Once the examinations for each course have been passed the student will be able to take the Managing Across the Lifecycle course. They will also be able to function in a plethora of service management, IT and analyst roles earning an average salary of £45,000.
Source: www.payscale.com
Anyone who holds the ITIL® Foundation Certification and needs to get an understanding or set of qualification that show their full understanding of the Service Capability track on their way to getting the MALC. The Service Capability program is usually undertaken by IT professionals, business managers and business process owners involved in demand management, service level management and financial management roles on a day-to-day basis.
In order to sit the examinations in this package, students must have completed their ITIL® Foundation Examination and passed it.
Reviews
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A big thank you to e-careers for the opportunity to complete my course. Information and resources on the website are pretty useful, it was very easy to learn and commit to the course as it was a great source of development for me.
← | →
-
All the experience was enjoyable. It was easy to understand even for those without experience in the subject learning field. The contents of the course were highly informative and had the option to over view as many times as you like.
← | →
-
You can put your own time into the learning which really helps.
← | →
Course rating
Recommended
Centre rating
Kaoutar Benabdeljlil
Asgad
Dave Massey
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Systems
- Quality
- Technology
- Quality Training
- ITIL
- Service Capability
- Framework Transition
- Third Parties
- Change Management
- Configuration management
- Knowledge management
- Stakeholder Management
- Critical Sucsess Factors
- Operational Support
- Planning
- Protection
- Optimisation
- Validation
- Service Offerings
Course programme
Additional information
ITIL® Intermediate Level - Service Capability Modules OSA, PPO, RCV, SOA Training & Exam Package