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ITIL® Release, Control and Validation (official exam included)

5.0
1 review
  • Due to some unwanted issues, I couldn’t join the first 6 months of the course, but now they have shifted me with a better course and also gave a whole year to complete this.
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£ 549 VAT inc.

Renew your knowledge in Information Technology Infrastructure Library!

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

Would you like to give an impulse to your professional life? If so, you should check this ITIL® Release, Control and Validation (official exam included) course, organized by Hudson Courses Limited, that Emagister.co.uk has added to its catalogue.

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage.

ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization’s strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

ITIL is globally accepted as the most widely used best practices for IT service management. Companies that use ITIL best practices range from IT companies, the Fortune 500 market, governments, and small businesses. ITIL is used internationally.

Click on our website Emagister.co.uk in order to find all the information related to the course. We will inform you about the course without any obligation.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

In order to undertake this course and sit the exam, you must have passed the ITIL Foundation exam first. It is recommended however that you have also obtained the ITIL Practitioner certification as well.

This course is online and self-paced, meaning you do it in your own home, in your own time, at your own pace and best of all… any where in the world, providing you have access to a device such as a laptop, PC or desktop computer, and an internet connection. Each lesson is pre-recorded allowing you to pause, fast-forward, skip sections, or go back to another lesson if you need to. The lessons are multi-media based, which means video and audio are used to teach the lessons. Your tutor will use PowerPoint slides, illustrations, diagrams and give demonstrations to teach the lessons.

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Reviews

5.0
  • Due to some unwanted issues, I couldn’t join the first 6 months of the course, but now they have shifted me with a better course and also gave a whole year to complete this.
    |
100%
4.8
excellent

Course rating

Recommended

Centre rating

CHRIS SABIN

5.0
28/01/2017
What I would highlight: Due to some unwanted issues, I couldn’t join the first 6 months of the course, but now they have shifted me with a better course and also gave a whole year to complete this.
What could be improved: nothing to improve
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • IT
  • Technology
  • Process management
  • IT risk
  • Process Improvement
  • Service Operations
  • Service Management
  • Service level management
  • RCV
  • RCV process

Course programme

Course Programme


This course bundle includes the ITIL Release, Control and Validation course material, plus the official ITIL exam. Scroll down to see what’s covered in this course.


Course 01 – Course Introduction – 12m
Topic A – Course Organization
Topic B – Course Conventions & Agenda


Course 02 – Release, Control & Validation – 36m
Topic A – Introduction to Release, Control & Validation
Topic B – Release, Control & Validation Principles
Topic C – Release, Control & Validation Summary


Course 03 – RCV Processes – 4h 12m
Topic A – Change Management
Topic B – Service Asset & Configuration Management
Topic C – Release & Deployment Management
Topic D – Service Validation & Testing
Topic E – Request Fulfillment
Topic F – Change Evaluation
Topic G – Knowledge Management
Topic H – RCV Processes Summary


Course 04 – Organizing & Technology – 1hr 8m
Topic A – Organizing RCV
Topic B – Release Control & Validation Technology
Topic C – Implementing RCV
Topic D – Organization & Technology Summary
Mock Exam

ITIL® Release, Control and Validation (official exam included)

£ 549 VAT inc.