ITIL Release, Control & Validation

StayAhead Training Ltd

Course

In London

£ 1,510 VAT inc.

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Description

  • Type

    Course

  • Location

    London

  • Duration

    5 Days

Suitable for: This course is aimed at individuals who have attained the V3 ITIL® Foundation certificate in Service Management and who wish to advance to higher level ITIL® certifications. It will greatly benefit delegates who require a deep understanding of ITIL® Release, Control and Validation processes and how they may be used to enhance the quality of IT service support within an organisation.

Facilities

Location

Start date

London
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6 Long Lane, Barbican, EC1A 9HF

Start date

On request

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Course programme

This course will enable participants to:
  • Understand the importance of Service Management as a Practice
  • Recognise the importance of Release, Control and Validation while providing service
  • Appreciate how all processes in Release, Control and Validation interact with other Service Lifecycle Processes
  • Identify the processes, activities, methods and functions used in each of the Release, Control and Validation processes
  • Understand how to use the Release, Control and Validation processes, activities and functions to achieve operational excellence
  • Explain how to measure Release, Control and Validation
  • Understand the importance of IT Security and its contributions to Release, Control and Validation
  • Understand the technology and implementation considerations surrounding Release, Control and Validation and the associated Challenges and Risks

See related categories

ITIL Release, Control & Validation

£ 1,510 VAT inc.

The best IT Systems courses

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