ITIL® SERVICE OPERATION

4.5
5 reviews
  • I passed the PMP exam it was great thanks Simon for your support and all e-learning gestures. It was good.
    |
  • Still waiting for the service to receive post training.
    |
  • Online traning was good, so far it is and going well. I passed the exam as well. And, thanks for the discount it was really kind.
    |

Course

Online

Save 84%
£ 11.80 VAT inc.

*Indicative price

Original amount in USD:

$ 15 $ 99

Description

  • Type

    Course

  • Level

    Beginner

  • Methodology

    Online

  • Duration

    180 Days

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

ITIL Service Operation process uses methods from quality management in order to learn from past results. This process aims to improve the efficiency of IT processes with the concept of continual improvement. It uses a metric driven approach to identify opportunities for improvement and to measure the impact of improvement efforts. It is a phase of ITIL service lifecycle. It ensure that participants in service delivery understand that identifying opportunities for improvement is their responsibility

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

TIL Service Operation training from VMedu Partnered Sprintzeal’s makes sure one to prepare for the ITIL® SO exam in the comfort of their own place.

The Service Operation (SO) module is one of the qualifications within the ITIL® Service Lifecycle category of the ITIL® Intermediate level. The SO module focuses on coordination of the activities involved during service strategy design and transition phase. This certification is aimed at the professionals involved in management of Service Operations.

To be eligible for the examination leading to the ITIL® SO Certificate, the candidate must fulfill the following requirements:
* Undertake at least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme.
* A basic IT literacy and around 2 years IT experience are highly desirable.
* Hold the ITIL® Foundation Certificate in IT Service Management

After completing this course, you will be able to:

Describe the Service Operation’s purpose, objectives, scope and value to business and the key components of ITIL library
Explain the involvement of Service Operation staff within other lifecycle stages
Describe the Operational Activities in other Lifecycle Stages
Explain how Service Operation (SO) is organized and how its functions are structured
List the challenges, critical success factors and risks associated with Service Operations

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Reviews

4.5
excellent
  • I passed the PMP exam it was great thanks Simon for your support and all e-learning gestures. It was good.
    |
  • Still waiting for the service to receive post training.
    |
  • Online traning was good, so far it is and going well. I passed the exam as well. And, thanks for the discount it was really kind.
    |
100%
4.4
fantastic

Course rating

Recommended

Centre rating

Kelly

4.0
13/03/2018
What I would highlight: I passed the PMP exam it was great thanks Simon for your support and all e-learning gestures. It was good.
What could be improved: Nothing
Would you recommend this course?: Yes

Damien

4.5
08/01/2018
What I would highlight: Still waiting for the service to receive post training.
What could be improved: .
Would you recommend this course?: Yes

Zachary

5.0
06/01/2018
What I would highlight: Online traning was good, so far it is and going well. I passed the exam as well. And, thanks for the discount it was really kind.
What could be improved: .
Would you recommend this course?: Yes

Glory

5.0
02/01/2018
What I would highlight: The experience was worth it and smooth. I enjoyed my time at Sprint Zeal.
What could be improved: Nothing
Would you recommend this course?: Yes

John

4.0
18/05/2017
What I would highlight: Thanks for the ITIL training. It was good informative training session conducted by Bilkis Naidu.
What could be improved: .
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • IT
  • Quality
  • Quality Training
  • Service Operations
  • Training
  • ITIL
  • Intermediate
  • Operations
  • Service Life Cycle
  • Metric Driven approach

Course programme

  • ITIL® Service Operation

    23 High Quality Online Self Learning Audio-Videos, complete ITIL® Service Operation Training

  • Join over 99% Success rate for the first time exam takers.

  • Book Your Exam after completing online learning, Exam Cost includes in the course fees(Except India). Get 16 PDUs Certificate to maintain your PMI Credentials.

  • Trusted by Millions across the Globe High quality E-Learning content with strategy to clear the ITIL® Service Operation Certificate Exam at First Attempt.

  • We assure your success, talk to us for more information.

  • 10 days Money Back Guarantee, buy without worries. Ask for full refund if you are not satisfied.

  • Get instant login credentials Buy without worry, dedicated customer support available.

  • Don’t Pay More..!! When we are ready to give you for lesser price. Talk to us, if you see someone else have better pricings than us.

ITIL® SERVICE OPERATION

£ 11.80 VAT inc.

*Indicative price

Original amount in USD:

$ 15 $ 99