Know Your Team’s Experience and Background

Any team, no matter how similar everyone may seem, are different in many ways. Team members have different experiences, various skills and capabilities, and have a variety of perspectives. All of these differences create a team with a wide range of skills, insights, and problem solving capabilities. Most importantly, this variety of experiences and perspectives are what enable any group to solve challenging problems, increase creativity, and meet the various needs of your customers or clients.

As a manager, you must take the lead to understand the different backgrounds, skills, and perspectives of your employees. With this understanding, you and your team can better appreciate the differences and make use of the diverse capabilities and perspectives to achieve both individual and team goals.

By completing this course, you will:

Be clear on the various experiences, backgrounds, skills and perspectives of your team