The Knowledge Academy courses

...health, education, and IT capabilities. By becoming part of our professional community you can get involved and do your bit to make IT good for society... Learn about: IT Development, Risk Management, IT risk...

...balancing RRS Value stream mapping Gage R&R T”&”F” tests Design of experiments Advanced control charts Operational performance management Designing a performance... Learn about: Sigma Certification, Black Belt, Performance Management...

...by all the major companies in the world to provide massive savings and improved customer satisfaction. Duration: 1 day Instructional Method... Learn about: Lean Management, Customer satisfaction, Team Training...

...5 day course covers the following topics: Introduction This 5 day course will cover the features, outlines and main components of competitive analysis... Learn about: Team Training, Business Analysis...

...and Ethical Hacking. This course is designed to teach participants the ins and outs of thinking like a hacker and building systems to deter cybercrime... Learn about: IT Security, Operating Systems...

...not to worry – you can do the course, pass the exam and gain the experience later, as long as it is achieved within a period of five years. See ISACA for details... Learn about: Security Manager, Information Systems, Security Management...

...Delegate pack consisting of course notes and exercises Manual Experienced Instructor Refreshments The Knowledge Academy Microsoft Office 2013 Master Certification... Learn about: Ms Office, MS Excel, Microsoft Office...

...and helpdesk technicians. The secondary audience for this course is as follows: Any individual who is involved in implementation and verification of routing... Learn about: Network Training...

...to pass the Agile Foundation exam prior to taking the Agile Practioner exam. Who Should Attend? This course is suitable for candidates wishing to acquire... Learn about: Project Management, IT Project Management, IT Management...

...A combination of in-course assessment by performing exercises and paper-based examination The Knowledge Academy Lean Six Sigma Black Belt courseware folder... Learn about: Black Belt, Six Sigma, Process Improvement...

...that are aimed at protecting network elements as part of the network infrastructure Deploy and maintain threat control and containment technologies... Learn about: IT Security, Network Training...

...test strategies Security Operations Conducting logging and monitoring activities Understanding and supporting investigates Understanding requirements... Learn about: Security Management, Network Training, Security Awareness...

...giving you the ability to positively affect your enterprise, giving you the upper hand against any competition in the job market. This COBIT Foundation... Learn about: IT Management, Enterprise IT, Organizational Skills...

...a Project Network Diagram o Estimating Activity Resources and Durations o Estimating Project Costs · Planning Project Staffing, Communication and Quality... Learn about: Project Manager, Project Control, IT Project Management...

...behind how challenges can be addressed The Critical Success Factors (CSFs) related to Service Operation Detailed models for measuring and monitoring Service... Learn about: IT Service Management, Service Management, Conflict Resolution...

...Organising for Service transition The interfaces that exist between Service Transition and other organisational units and the “handover points” What Service... Learn about: Problem Solving, Systems Administration, IT Service Management...

...IT governance Setting strategy by leveraging government frameworks and bodies Implementing Service Strategy Developing implementation strategies which... Learn about: Service Design, Systems Administration, IT Project Management...

...This ITIL Online Training Course is specifically intended for those with busy schedules that require the flexibility to study in their own... Learn about: Decision Making, Conflict Resolution, IT Service Management...

...This ITIL® managing across the Lifecycle online training course includes the following modules: Introduction to ITIL® Managing Across the Lifecycle Management... Learn about: Problem Solving, Conflict Resolution, IT Service Management...

...delegates will be able to learn at their own pace, in their chosen environment, giving them the best possible learning experience and allowing them... Learn about: Enterprise Architecture, IT Management, Information Systems management...