The Knowledge Academy courses

...Project sign-off and the need for a controlled close Post-project reviews The project manager The project manager’s role revisited Qualities and characteristics... Learn about: IT Development, Project Management, IT Project Management...

...balancing RRS Value stream mapping Gage R&R T”&”F” tests Design of experiments Advanced control charts Operational performance management Designing a performance... Learn about: Black Belt, Sigma Certification, IT Management...

...The Knowledge Academy Courseware Book Experienced Instructor Refreshments The Knowledge Academy Introduction to Lean 1 day course covers the following topics... Learn about: Team Training, Customer satisfaction, Lean Management...

...Sales aspects Manufacturing aspects Service aspects Support aspects Overview... Learn about: Business Analysis, Team Training...

...Topics such as how cybercriminals can be stopped and the mind-set of a hacker will be discussed. Pre requisites None required Who Should Attend Anyone... Learn about: Operating Systems, IT Security...

...by globally leading brands such as JP Morgan, HSBC and Sony as a learning partner of choice. We provide pre- and post-course support so you never... Learn about: IT risk, Security Management, IT Management...

...Master Key Concepts Terminology and Definitions MOS: Microsoft Office Word 2013 MOS: Microsoft Office Excel 2013 One elective topic Overview Benefits... Learn about: Microsoft Office, Ms Office, Office IT...

...Cisco Networking Devices Part 1 (ICND1) and Interconnecting Cisco Networking Devices Part 2 (ICND2) courses, or equivalent skills and knowledge... Learn about: Network Training...

...projects) Prepare for the Agile PM Practitioner examination Course Outline This Agile Project Management Practitioner course is a one day workshop that includes a two... Learn about: IT Management, IT Project Management, Project Management...

...Introduction This course is designed for delegates who have passed Lean Six Sigma Green Belt and wish to upgrade their knowledge to Black Belt level... Learn about: Black Belt, Quality Training, Six Sigma...

...policy that can be used to counter threats against IT systems, within the context of a security policy life cycle Develop and implement security countermeasures... Learn about: IT Security, Network Training...

...This is a globally recognised qualification, meaning completing this CISSP Online Training course gives you skills desirable in any company and can... Learn about: IT Security, IT Network, Security Management...

...and governance of enterprise IT. Students will learn the basic concepts of the new Process Assessment Model and the COBIT implementation. By choosing... Learn about: Information Systems management, Information Management System, Product Design...

...Scope Baseline o Creating a Project Scope Statement · Developing Project Schedules, Budgets and Estimating Costs o Creating an Activity List o Creating... Learn about: IT Project Management, Project Management, Project Manager...

...Operation processes contribute Technology Consideration What technology supports Service Operation, how these can be used and where The technology required... Learn about: Decision Making, Operations Management, Service Strategy...

...Transition Service Transition Principles The best practises of Service Transition in relation to stakeholder relationships How to apply theses best practises... Learn about: Service Operations, IT Service Management, Project Control...

...giving them the best possible learning experience and allowing them to complete their exams when they feel ready. ITIL Online Service Strategy Training... Learn about: Service Management, Conflict Resolution, Operations Management...

...training course includes the following modules: Introduction to ITIL® Continual Service Improvement Principles of ITIL® Continual Service Improvement Understanding... Learn about: IT Security, Decision Making, Measuring client satisfaction...

...Planning and Organising Directing Organisational Form Organisational Challenges Understanding and addressing Maturity Challenges Confidentiality... Learn about: IT Infrastructure Library, Managing Across the Lifecycle, IT Service Management...

...delegates will be able to learn at their own pace, in their chosen environment, giving them the best possible learning experience and allowing them... Learn about: TOGAF Part 2, IT Management, Application Architecture...