Leadership courses

...Making Decisions Module 3 Giving Briefings & Making Presentations Module 4 Understanding The Communication Process Module 5 Motivating to Perform in...

...including yourself, and will focus on: new products and/or services; improvements to existing products and/or services; improvements to existing practices...

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...conflict and getting a positive result Listening Managing workload and time management Persuading people Breaking bad news Negotiation skills Team building...

...that enables delivery of a responsive service for a culturally rich nation. And it does this by encouraging, supporting and guiding members of staff...

...Practice skills of assertiveness and active listening. Suitable for: Relatively new managers or supervisors who feel swamped by work, have to juggle tasks...

...Nigel Girling Training method: Participative, lively and draws on the presenter's practical experience in businesses of all sizes/sectors. Delegates...

...It benefits managers by helping them to recognise the impact of their communications on the attitudes, motivations and performance of their teams and individuals...

...learnt on this course will be successfully applied in the workplace ·The opportunity to gain a widely recognised Pitman Training Certificate Course Content...

..."The issue here isn't whether NLP works but how well it will work for you. It blew the socks off my life! Imagine finding yourself being handed the keys to...

...Objectives On successful completion of this course, attendees will be able to: understand the benefits of coaching and counselling for your team and...

...practical skills for proactively managing interactions and developing relationships with colleagues. The style of the course is both participative and practical...

...Participate in meetings F5 - Resolve customer service problems F7 - Support customer service improvements NB - Units D8 and D12 are new to NVQ following...

...It can even lead to key and effective staff members leaving an organisation. If conflict goes to a hearing, appeal and arbitration it can also become...

...Understand the dynamics of change and how to. Suitable for: Experienced managers, team leaders and supervisors who wish to build on their existing management skills in a participative...

...different learning preferences in any training situation. Suitable for: Suitable for candidates who are involved or wish to be involved in training within...

...Provide leadership for your team Develop productive working relationships with colleagues Ensure your own actions reduce risks to health & safety...

...This workshop covers the skills which are essential for supervising staff both in one-to-one meetings and on a day-to-day basis. These include using different styles of communication...

...4 mandatory units and 2 optional units from a choice of 5. How will I learn? Training days and assessment in the work place. Your assessor will complete...

...in today's business environment. For example, time management, resource management, health & safety, customer care, and team building. How will I learn?...