Level 2 Award in Conflict Management

The Derbyshire Network

NVQ

In Derby

Price on request

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Description

  • Type

    NVQ Level 2

  • Location

    Derby

  • Duration

    Flexible

  • Start date

    Different dates available

Successful completion of this qualification will help to support progression into and within your current job role.

Facilities

Location

Start date

Derby (Derbyshire)
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Start date

Different dates availableEnrolment now open

About this course

This qualification is aimed at individuals who require training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, deals with service users or the public. It can also be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and feel more confident in being able to deal with situations if they arise.

Our only requirement is that you should be 19 years old or over and resident in England.

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Subjects

  • Conflict
  • Conflict Management
  • Communication
  • Influence
  • Human responses
  • Practice
  • Management
  • Training
  • Management training
  • Conflict Resolution

Course programme

This qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public. You will learn how communication can be used to solve problems and reduce the likelihood of conflict, the factors that influence human responses in conflict situations, how to assess and reduce risks in conflict situations, how to communicate effectively and de-escalate conflict in emotive situations and good practice to follow after conflict situations.

What related qualification can I progress to?

Highfield Level 3 Award in the Delivery of Conflict Management Training

See related categories

Level 2 Award in Conflict Management

Price on request

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