NVQ Derby

...dealing with service users or the public. You will learn how communication can be used to solve problems and reduce the likelihood of conflict... Learn about: Management training, Conflict Management, Human responses...

...To gain a workplace qualification. Suitable for: People who want to gain a qualification in the workplace People who want to gain a qualification in the workplace...

...Young people aged 16 – 24 under the Apprenticeship programme or Adults aged 25 and over through Train to Gain or similar. Retail offers a career with great opportunities...

...This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement... Learn about: Customer Care, Customer Service Skills, Service sector...

...Director - Carla shaw Administrator - Anita...

...is designed for learners who are working in or looking to work in a team leading role or similar. This qualification is aimed at current and prospective... Learn about: Covers skills, Team Training...

...to young people aged 16 – 24 under the Apprenticeship programme or Adults aged 25 and over through Train to Gain or similar...

...Business Administrator Receptionist This qualification is aimed at individuals who are working or would like to work within a business and administration... Learn about: Working at Heights...

...IT Users (ITQ) NVQ provides learners with the opportunity to enter / boost their career prospects within the IT (applications) industry. Levels 2 and...

...who already have the underpinning knowledge required to work in management roles across a range of business settings. Learners will develop knowledge...

...in face-to-face roles with children, young people and families. All learners are assessed against the national occupational standards for Childcare...

...which will be internally assessed and internally quality assured by the centre... Learn about: Performance Management, Communications Planning, Business and Administration...

...private, public or voluntary All sectors whether, private, public or voluntary In a highly competitive marketplace customer service is vitally important...

...They will also learn about how to fulfil a personal and professional development plan, how knowledge resources are used to support customer service delivery... Learn about: Relationship Building, Professional development, Relationship Counselling...

...Individuals looking to develop managing team performance, understanding business, project management, managing budgets and implementing operational plans... Learn about: Project Management, Team Performance...

...team leaders or those who are preparing to start work at this level. Learners get an understanding of the requirements of health, safety and welfare... Learn about: Safety Management, Team Training...

...of study in a related subject area. This qualification is aimed at learners who have access to any environment where coming into contact with hazardous substances is likely... Learn about: Health Management, Health Care...

...This qualification aims to develop skills in a range of areas relevant to managerial roles and provide learners with a number of progression options...

...complete a multiple-choice examination at the end of the course to... Learn about: Health Management, Health Administration, Healthy Eating...

...observation in the workplace/ work placement... Learn about: Management Information Systems...