NVQ Derby

...Young people aged 16 – 24 under the Apprenticeship programme or Adults aged 25 and over through Train to Gain or similar. Retail offers a career with great opportunities...

...and de-escalate conflict in emotive situations and good practice to follow after conflict situations. What related qualification can I progress... Learn about: Human responses, Conflict Resolution, Conflict Management...

...To gain a workplace qualification. Suitable for: People who want to gain a qualification in the workplace People who want to gain a qualification in the workplace...

...checking goods in and out, loading and unloading delivery vehicles, picking and packing, checking stock levels and using computerised stock control systems...

...of a nationally recognised qualification. The qualification provides learners with the knowledge and understanding in customer service for learners who... Learn about: Customer Care, Customer Service, Customer satisfaction...

...how to get the most out of their computer and the packages on it. IT Users (ITQ) are offered at Levels 2 to 3 and are available to young people aged...

...Your tutor will assess you using a task-based controlled assessment to complete each module... Learn about: Covers skills, Team Training...

...in face-to-face roles with children, young people and families. All learners are assessed against the national occupational standards for Childcare...

...The qualification is aimed at learners who are new to an administration role or looking to progress into this type of job role. This qualification... Learn about: Working at Heights...

...Whether your customer contact is face to face or over the telephone or e-mail excellent customer service will give you the edge. Courses are offered at NVQ Levels...

...How is it assessed? Your tutor will assess you using a range of methods, from written assignments to direct observation in the workplace/ work placement...

...This course is available immediatley and is carried out in your place of work We may be able to offer some free mandatory training further to discussions with the client...

...What types of role can I apply for on completion? Business Administrator About the course This course aims to equip the learner with the skills to manage... Learn about: Business Administration, Information Architecture, Performance Management...

...Intermediate Apprenticeship in Customer Service and can also be taken on a stand-alone basis. This qualification is designed for people looking to learn... Learn about: Customer Service, Professional development, Relationship Building...

...About the course This qualification is aimed at learners working as first line managers, assistant managers, senior supervisors and those working... Learn about: Team Performance, Project Management...

...team leaders or those who are preparing to start work at this level. Learners get an understanding of the requirements of health, safety and welfare... Learn about: Team Training, Safety Management...

...of study in a related subject area. This qualification is aimed at learners who have access to any environment where coming into contact with hazardous substances is likely... Learn about: Health Care, Health Management...

...the skills and qualities valued in managers by employers and develop skills in a range of areas relevant to managerial roles. How is it assessed?...

...emergency procedures and the importance of recording accidents, near misses and ill-health occurrences. How is it assessed? You will have to successfully... Learn about: Healthy Eating, Health Management, Health Administration...

...and knowledge in management and leadership, allowing learners to apply knowledge and skill to the national standard required by employers and proving competence in their... Learn about: Management Information Systems...