NVQ Derby

...Young people aged 16 – 24 under the Apprenticeship programme or Adults aged 25 and over through Train to Gain or similar. Retail offers a career with great opportunities...

...the factors that influence human responses in conflict situations, how to assess and reduce risks in conflict situations, how to communicate effectively... Learn about: Conflict Management, Conflict Resolution, Management training...

...You can take various pathways including... Food Manufacture Meat and Poultry Processing Warehouse and Distribution Bakery Health and Social...

...The Warehouse & Distribution NVQ s involve receiving, storing and sending out goods from warehouses/stores/distribution centres. Skills taught include...

...This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement... Learn about: Customer satisfaction, Customer Care, Customer Service...

...Levels 2 and 3 are ideal for those use computers, however often, as part of their working day. The qualification will give learners an understanding...

...team leaders and covers the skills and knowledge needed to be a successful team leader, in a wide range of competencies and contexts. It will provide learners... Learn about: Covers skills, Team Training...

...in face-to-face roles with children, young people and families. All learners are assessed against the national occupational standards for Childcare...

...The qualification is aimed at learners who are new to an administration role or looking to progress into this type of job role. This qualification... Learn about: Working at Heights...

...Whether your customer contact is face to face or over the telephone or e-mail excellent customer service will give you the edge. Courses are offered at NVQ Levels...

...This qualification is designed for adult learners who may be changing career or entering a new industry and can be applied to a number of areas such...

...This course is available immediatley and is carried out in your place of work We may be able to offer some free mandatory training further to discussions with the client...

...This course prepares you with a range of skills necessary to meet the demands of the modern workplace and to obtain a Level 1 qualification. What types... Learn about: Business Administration, Communications Planning, Information Systems management...

...Successful completion of this qualification will help to support progression into and within jobs set in the customer service industry This qualification... Learn about: Relationship Building, Professional development, Customer Service...

...Travel and Tourism Sport, Leisure and Recreation Retail Health Public Service and Care Engineering and Manufacturing technologies Arts, Media and Publishing... Learn about: Team Performance, Project Management...

...How is it assessed? This qualification is assessed by a multiple-choice question exam. The exam will consist of 60 questions that must be completed within 120 minutes... Learn about: Safety Management, Team Training...

...of study in a related subject area. This qualification is aimed at learners who have access to any environment where coming into contact with hazardous substances is likely... Learn about: Health Care, Health Management...

...in a managerial role within any sector or industry. It is ideal for those who have worked in an entry-level managerial role or who’ve been working at that...

...complete a multiple-choice examination at the end of the course to... Learn about: Health Management, Health Administration, Health and Social Care...

...This qualification also offers a range of optional units covering different aspects of management and leadership, supporting the learner’s development... Learn about: Management Information Systems...