Level 3 DIPloma in Compliance Management

Level 3 Diploma in Compliance Management

Course Synopsis
This Quality Assured Level 3 Diploma in Compliance Management can prepare the student for taking up a new compliance management role. It is also ideal for those who would like to develop and enhance their skills within an existing compliance management role.

The course examines changes in compliance management practice against the context of the changes in the UK, EU, US and global economy, and will be of particular interest to those needing to practice compliance management skills on a day-to-day basis.

It provides detailed learning on a range of relevant compliance management topics, combining theoretical background with the practical tools, compliance management techniques and compliance communication formats needed for everyday compliance managers.

Throughout, the student is encouraged to use the ideas both in the context of their own experience and through a case study.

Course Content


1. What is Compliance Management?
The first module will introduce the student to modern concepts of compliance management (CM) skills, and how these can change and develop within a business management context. It examines the way CM evolves, and the compliance manager's role in this process. The module concludes a range of guidelines in practical compliance mandates, looking at effective CM.

2. The individual as a Compliance Manager
In this module the student will focus on some essential core skills for a compliance manager, with tips and techniques for successful compliance management, compliance goal-setting, compliance problem-solving, effective compliance resolution meetings, compliance interviewing and giving or receiving compliance related feedback. Relevant tools are explored, including compliance landscape analysis.

3. Compliance Structure and Environment
This module includes an assessment of different features and types of compliance organisation structure and the various environments within which compliance organisations operate. This module assesses recent trends and the move towards the use of compliance integration, and also looks at how to analyse their effects to anticipate a compliance organisation future evolution.

4. Managing Compliance Processes
This module takes an in-depth look at the internal features of a compliance organisation, including planning and strategy, compliance costs and budgets and the benefits of understanding the compliance processes of a business. Practical advice is provided on facilitation of workshops, in the context of compliance process improvement.

5. Managing Compliance Projects
The module helps students to answer 'What is a compliance project'; this is achieved by providing a step-by-step breakdown of the key phases for managing compliance projects in order for them to be a success. It provides advice on financing compliance projects, and on quality compliance assessment. The module provides guidance on compliance project team roles and effective brainstorming for problem-solving.

6. Managing Compliance Diversity
This module embraces the increasingly diverse UK, EU, US and global compliance mandates and the business case for managing by diversity-unification principles. Key compliance issues and legislation will be examined, including common challenges and potential conflicts, diverse compliance themes of international regulatory styles etc.

7. Compliance and Change
Compliance and change may be regarded as a 'chicken and egg principle' - which comes first? Accordingly this module includes a review of compliance-caused/affecting organisational changes, managing the compliance-change process, dealing with individual resistance and cultural issues, the use of coaching, mentoring and facilitation development.

8. Quality and Compliance
If you cannot size it, you cannot measure it, and if you cannot measure it, you cannot improve it - this is a quality and compliance axiom. The use of compliance goals, related compliance performance indicators, service level agreements and benchmarking will be considered, along with a review of quality-compliance management improvement.

9. Audit and Compliance
If you cannot audit it, you cannot measure it, and if you cannot measure it, you cannot improve it - this is an audit and compliance axiom. The use of audit objectives, related audit-compliance performance indicators, service level agreements and benchmarking will be considered, along with a review of audit-compliance management improvement.

10. Ethics and Compliance
This module examines recent trends in business ethics, corporate governance, environmental issues and social responsibility. Practical advice is provided with tips and guidance on making ethics and compliance presentations. Finally, the student is taken through a course review to reflect on their learning and also to help them to set career goals for their next steps.