Course not currently available
Level 3 Diploma in Retail Skills (Management) (QCF)
Course
Online
Description
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Type
Course
-
Level
Advanced
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Methodology
Online
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Duration
9 Months
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The Level 3 Diploma in Retail Skills (Management) (QCF) is a flexible qualification designed to provide Learners with an indepth level of retail competence required by employers in the sector.
About this course
There are no formal entry requirements for this qualification.
The qualification is delivered by London School of International Business (LSIB) and it is awarded by Innovate Awarding, an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.
Reviews
Subjects
- Retail
- Team Training
- Customer Service
- Professional
- Analysis
- Management
- Retail Sales
- Analytical
- Quantitative Methods
- Development
Course programme
- Work effectively and support others in a retail organisation
- Audit stock levels and stock inventories in a retail environment
- Source required goods and services in a retail environment
- Monitor and help improve food safety in a retail environment
- Manage staff to receive goods in a retail environment
- Organise and monitor the storage of stock in a retail environment
- Maintain the availability of goods on display in a retail environment to promote sales
- Manage the payment transaction process in a retail environment
- Contribute to the continuous improvement of retail operations within own area of responsibility
- Manage the prevention of wastage and loss in a retail environment
- Produce staffing schedules to help a retail team to achieve its targets
- Monitor and maintain health and safety in a retail environment
- Monitor and support secure payment point use during trading hours
- Set objectives and provide support for team members
- Plan, allocate and monitor work of a team
- Make effective decisions
- Manage conflict in a team
- Manage or support equality of opportunity, diversity and inclusion in own area of responsibility
- Organise the delivery of reliable customer service
- Improve the customer relationship
- Work with others to improve customer service
- Monitor and solve customer service problems
- Promote continuous improvement
Additional information
Level 3 Diploma in Retail Skills (Management) (QCF)