Manage Relationships at Work
Short course
Online
Description
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Type
Short course
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Level
Beginner
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Methodology
Online
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Class hours
20h
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Duration
Flexible
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Start date
Different dates available
Building and maintain good working relationships will not only make you more engaged and committed to your organization; it can also open doors to key projects, and opportunities for career advancement. For team leaders and managers, building good relations within the team and between the team and others in the organization is fundamental to the team and the manager’s success. The consequence of not managing relationships effectively is conflict and declining performance.
Facilities
Location
Start date
Start date
About this course
In this course, you will learn how to apply a wide range of essential skills and techniques to continually improve your relationships, and those of your team, both within the team, and with other stakeholders inside and outside your place of work.
Managers and staff preparing for management.
CERTIFICATION: Global Management Certificate
Reviews
Subjects
- Team Training
- Conflict
- Team Goals
- Management Controls
- Learning Management
- Workplace Skills
- Workplace
- Workplace Relationships
- Cross-cultural communication
- Internal Communication
- Managing Anger
- Workplace Conflict
- Monitoring team relationships
Teachers and trainers (1)
James Johnston
Director of Studies
James is the ILM Program Director at Global Management Academy. James has an MBA and MA Education, and has 30 years of experience in Senior Management, Business Consulting and ownership of several companies, including software and consulting companies in Australia and Britain.
Course programme
The content of this course includes:
- The Importance of good working relationships
- Knowing Stakeholder Needs and Expectations
- Managing Relationships
- Coping with ‘Difficult’ People
- Using Feedback to improve relationships
- Managing Diversity in the workplace
- Managing Cross-Cultural Communication
- Building Trust and Confidence
- Managing Internal Communication
- Monitoring team relationships
- Networking effectively
- Resolving Workplace Conflict
- Managing Anger
Additional information
Buy one course, get one Free
Simply purchase the course of your choice, and your tutor will then contact you to offer you one additional course of your choice from our E-Course Library to the value of £99, free of charge.
Manage Relationships at Work