Management courses Northern Ireland

...The course has been designed over two (2) day to give an understanding of the fundamentals of sales. The course will cover the following areas... Learn about: CRM (Customer Relationship Management), Customer Service, Key Account Management...

...aspects of a product. Understand and define why creating customer value through Trusted Seller is vital. Increase awareness of your current sales techniques... Learn about: Key Account Management, Trusted seller, Sales Manager...

...Truly listening to what the customer is stating and respond positively. Not over promising or giving promises you can’t keep. Deal with complaints... Learn about: Sales Marketing, Sales Techniques, Public Speaking...

...show attendees how to research and identify suitable leads who will yield the best return and those that are also the “ideal customer”. We show how to... Learn about: Sales Process, Presentation Skills, Business Development...

... and others doing maintenance or refurbishment works may be at risk where asbestos products are disturbed. If you own or are responsible for the management of a workplace, whether a factory, warehouse or office which may contain asbestos products, you need to consider risks of exposure to people using... Learn about: Inspiring Others, Legal Requirements, Practical Experience...

...The course will cover the following areas; Introduction to Sales Negotiations Key features of Negotiations Different forms of negotiations What makes... Learn about: Negotiation techniques, Negotiation Skills, Sales Process...

...presentation Working with visual aids and products. How to respond to difficult questions from your audience... Learn about: Presentation Skills, Sales Training, Negotiation techniques...

...of a sales strategy Agents, Distributors and Selling Partners Safeguarding Sensitive information when abroad Export Compliance (UK Strategic Export Control Lists)... Learn about: International Trade, Sales Manager, Presentation Skills...

...Modify telephone sales calls activities to become more productive. Sales Team Leader Office / Administration Team Inside Sales Executive The course... Learn about: Customer Service, Sales Techniques, Telephone management...

...This one day project management training course provides an introduction to the principles of Project Management. No prior knowledge or Project Management experience is assumed. This course is suitable for anyone new to project management or who has a requirement to understand the fundamental... Learn about: Roles and Responsibilities, Managing Risk, Setting Goals...

...This two-day course is a summary of how to implement an environmental management system (EMS). It covers planning, implementing and formalizing (through documentation and training) an EMS. Suitable for: Personnel wishing to learn about the requirements and implications of implementing an...

... who want to improve their personal effectiveness and enhance their health and happiness by applying simple stress management techniques. The trainer for this course has extensive experience in design and delivery of stress management training. The trainer has been successfully delivering training to... Learn about: Stress Prevention, Positive Course of Action, Relaxation Techniques...

...Essential Management Skills for Executive Assistants, Senior PAs and Administration Professionals recognizes that apart from learning to optimize your own effectiveness and productivity, to be more effective, you need to be able to increase the effectiveness of your team, deal with difficult people... Learn about: Communication Training, Project Management, Difficult People...

... with senior managers, colleagues and customers Assert yourself and influence colleagues with maximum effect Understand the various management styles available to you and when to use each style Structure and prepare presentations Manage change and transitions both for yourself and your team members Manage... Learn about: Communication Training, Management Planning, Performance Management...

... with senior managers, colleagues and customers Assert yourself and influence colleagues with maximum effect Understand the various management styles available to you and when to use each style Structure and prepare presentations Manage change and transitions both for yourself and your team members Manage... Learn about: Team Training, Communication Training, Performance Management...

... about the requirements and implications of implementing and auditing a Quality Management System. The trainer for this course is fully accredited by the IRCA (International Register of Certificated Auditors). They currently combine the delivery of training with assessment of other organisation's ISO 9001 quality... Learn about: ISO 9004 Relationships, Total Quality Initiatives, Policy Objectives...

...Emagister has added an OHSAS 18001: 2007 Foundation to its list of courses! The objective of this program is for students to understand the principles of OHSAS 18001: 2007 to master the management of health and safety in a business environment. This intensive one-day training course certified... Learn about: Safety policy, Health and Safety Management, A basic background in H&S Management...

... of Time Management check lists. Order of Importance. What to let go of. Utilising anchors to create desired state at any time. And so much more to mention... Learn about: Life Coaching, Time management, Coaching Skills...

...Content: Occupational Health and Safety Management Systems (OHSMS) - introduction and key OHS concepts OHSMS based on ISO 45001:2018 including... Learn about: Safety Management, Occupational Health Safety, Health and Safety Management...

... Procedures Conflict Management Module- Module 1: Avoiding Conflict and Reducing Personal Risk Module 2: Defusing Conflict Module 3: Resolving and Learning... Learn about: Irregular verbs, Basic Grammar, VAT management...