Management of Change

The only constant in the business world is change. Whether anticipated or enforced, it is the board's responsibility to define and communicate the goals of change, to direct the change process and to ensure that the goals are achieved.

Identifying the external pressures for change

Understanding the process of internal change

Recognising the stages of change

Appreciating the significance of corporate culture when implementing change

Improving business performance by introducing Total Quality Management (TQM)

Identifying ways of initiating and directing change resulting from company growth or contraction

Globalisation. Understanding the impact of globalisation on the organisation - Assessing the effects of local and global competition - Introducing “Glocalisation”

Managing and leading change

Anticipating where change may be resisted, and assessing ways of overcoming barriers

Sustaining competitive advantage

Management of innovation. Creative and competitive thinking

Employing creative thinking
Leading and managing the change process
Developing leadership skills
Understanding the impact of organisational design
Sustaining competitive advantage
Implementing Total Quality Management
Recognising the stages of change
Managing innovation