Management Skills Development
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I have done MIS course with them and it was worth my time and effort in all sense. Thanks a lot for everything.
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I have enjoyed the training so much, the approach and delivery of the consultant was outstanding! In particular, he taught us really well how to keep a team motivated.All the modules and the psychometric tests we went trough with him were always very interesting and I am not saying this only as a manager but as a human being.
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Course
In Hammersmith
Description
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Type
Course
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Level
Intermediate
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Location
Hammersmith
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Duration
1 Week
Upon completion of management skills training, you will be able to:
Build supportive relationships even when delivering negative feedback.
Avoid defensiveness and disconfirmation in interpersonal communication.
Improve the ability to apply principles of supportive communication.
Improve relationships by using personal management interviews.
Enhance personal and positional and power.
Use influence appropriately to accomplish exceptional work.
Neutralise inappropriate influence attempts.
Diagnose work performance problems.
Enhance the work-related abilities of others.
Foster a motivating work environment.
Diagnose the focus and source of conflicts.
Utilise appropriate conflict management strategies.
Resolve interpersonal confrontations through collaboration.
Increase proficiency in analytical problem solving.
Recognise personal conceptual blocks.
Enhance creativity by overcoming conceptual blocks.
Foster innovation among others.
Facilities
Location
Start date
Start date
About this course
Heads of organisations, chief officers, chairpersons, board members and directors.
Heads of departments.
Management skills training for new managers and executives
Those who wish to develop their interpersonal and personal skills.
Those who wish to develop themselves as more competent and effective managers.
Reviews
-
I have done MIS course with them and it was worth my time and effort in all sense. Thanks a lot for everything.
← | →
-
I have enjoyed the training so much, the approach and delivery of the consultant was outstanding! In particular, he taught us really well how to keep a team motivated.All the modules and the psychometric tests we went trough with him were always very interesting and I am not saying this only as a manager but as a human being.
← | →
Course rating
Recommended
Centre rating
Aishwarya Kamat
Barbara Seljak
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Relationship Counselling
- Conflict
- Conflict Management
- Conflict Resolution
- Problem Solving
- Relationship Building
- Innovation
- Communications Planning
- Relationship Marketing
- Communication Skills
- Communications
- Communication Training
- Relation Management
- Motivation techniques
- Supportive Communication
Course programme
- Building positive interpersonal relationships
- The importance of effective communication
- What is supportive communication?
- Principles of supportive communication
- The personal management interview
- Building a strong power base and using influence wisely
- Is power a four-letter word?
- Abuse of power
- Influence strategies: the three Rs
- The pros and cons of each strategy
- Acting assertively: neutralising influence attempts
- Increasing motivation and performance
- Diagnosing work performance problems
- Enhancing individuals’ abilities
- Fostering a motivating work environment
- Elements of an effective motivation programme
- Interpersonal conflict management
- Diagnosing the types of interpersonal conflict
- Selecting the appropriate conflict management approach
- Resolving interpersonal confrontations
- Problems solving, creativity, and innovation
- Steps in analytical problem solving
- Impediments to creative problem solving
- Multiple approaches to creativity
- Conceptual blocks
- Conceptual blockbusting
- Hints for applying problem-solving techniques
- Fostering creativity in others
Management Skills Development