Managing Change

MANAGING CHANGE
Course Objective: Change Management is now a recognised pre-requisite of good overall management in business and has become a critical aspect of sustainable competitive advantage. A successful business is one that can re-invent itself in the face of competitive pressures and cope with the ever-increasing requirement to respond to several agendas simultaneously, in terms of market trends, customer needs and stakeholder demands.

This programme is designed to offer managers a broader perspective of change, to suggest a different approach and provide tools and techniques from Best Practice for future adoption and use.

Except in the case of Open Courses, all Phoenix workshops are tailored on demand, which means that we will develop the final agenda with you to deliver exactly the training you want, at the level you need, within the timeframe you decide.

By the end of the course participants will be able to:

Explain why change needs to occur in organisations

Identify Best Practice in planning change

Describe how to lead teams through a period of change

Know their personal change style

Recognise barriers to change and their impact on personnel

Create strategies for overcoming resistance to change

Appreciate the complexity involved in change management

Use a series of tools and techniques to assist, introduce and monitor change

Deal with conflict in change scenarios

Course Elements

- Change Management models

Change Box Matrix

- Exploring human response to change

Self-awareness questionnaires

- Recognising the ‘Change Curve’

5 stages of change re-orientation

- Dealing with conflict

Thomas Kilmann Conflict Mode

- Culture Change’ benefits

Organisational Culture Web