Managing Conflict courses Northern Ireland

...This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment...

...-time 1 evening per week plus 1 workshop per month for 1 year. What will I study? Advanced Professional Development Managing Change in Organisations... Learn about: Managing Conflict, Performance Management, Personal Effectiveness...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Assertive Behaviour, Decision Making, Conflict Resolution...

... Personality Styles Understanding Motivation And How To Use It Managing The Conflict of 'Task' and 'Team' Factors Communicating Effectively Why People...

... This unit takes you through managing conflict. Subjects studied will include: Applying dynamic risk assessment approaches Understanding the importance of...

...(available from each campus) and return it to the Admissions Office at one of the campuses listed below. Applicants will be required to attend an interview... Learn about: Confidence Training, Managing Conflict, Coaching Skills...

...Managing your team is built on trust, praise, motivation, continuous development of skills and knowledge, enhancing performance, empowerment, dealing with conflict and managing underperformance. Giving feedback is also key to achieving outstanding performance and results... Learn about: Team Performance, Managing Performance, Team Development...

... differently to achieve better results. Learn how to resolve interpersonal and inter-group conflict. Discover how to gain invaluable insights about other points... Learn about: Management Development, Business Coaching, Life Coaching...

... is this course for? 2 years part-time What will I study? The course is made up of four core units and four optional units. The core units are: Manage and develop yourself... Learn about: Managing Conflict, Part Time, Team Leadership...

...Prioritising and effectively managing time is difficult for a lot of people and it is a common problem found in most workplaces. Prioritising and effectively managing a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress... Learn about: Stress Management, Time management, Stress-related risks...

...Course enables delegates to recognise and handle stress effectively, either personal stress or that recognised in others. The course is suitable for anyone who wishes to reduce and manage stress... Learn about: Problem Solving, Time management, Risk Assessment...

..., participants should be able to: Adjust to the role of supervisor with confidence and assurance that they can handle the position. Further develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees. Use a technique for giving employees clear instructions. Employ... Learn about: Managing Conflict, Listening Skills, Confidence Training...

...Day 1 Introduction to Devops (with simple exercises) How to introduce DevOps to existing Agile teams Simple case studies The IT Core Chronic Conflict...

..., manage conflicts and stress... Learn about: Effective Communication, Assertiveness Training, Project Management...