Managing Conflict courses Northern Ireland

...This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment...

...-time 1 evening per week plus 1 workshop per month for 1 year. What will I study? Advanced Professional Development Managing Change in Organisations... Learn about: Managing Conflict, Part Time, Performance Management...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Conflict Management, Problem Solving, Problems and changes management...

... Personality Styles Understanding Motivation And How To Use It Managing The Conflict of 'Task' and 'Team' Factors Communicating Effectively Why People...

... This unit takes you through managing conflict. Subjects studied will include: Applying dynamic risk assessment approaches Understanding the importance of...

...Work-based Assignment Coaching/Mentoring Diary Personal Development Plan Learning Log and Reflective Review How do I apply? Complete an application... Learn about: Confidence Training, Coaching Skills, Managing Conflict...

...Managing your team is built on trust, praise, motivation, continuous development of skills and knowledge, enhancing performance, empowerment, dealing with conflict and managing underperformance. Giving feedback is also key to achieving outstanding performance and results... Learn about: Team Training, Ob satisfaction, Team Performance...

.... To adapt to different thinking and learning styles, and experience different perspectives. Create and manage your own emotional states to gain... Learn about: Management Development, Time line therapy, Life Coaching...

... is this course for? 2 years part-time What will I study? The course is made up of four core units and four optional units. The core units are: Manage and develop yourself... Learn about: Managing Conflict, Quality Training, Quality Improvement...

...Prioritising and effectively managing time is difficult for a lot of people and it is a common problem found in most workplaces. Prioritising and effectively managing a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress... Learn about: Decision Making, Stress-related risks, Time management...

...Course enables delegates to recognise and handle stress effectively, either personal stress or that recognised in others. The course is suitable for anyone who wishes to reduce and manage stress... Learn about: Problem Solving, Stress-related risks, Decision Making...

..., participants should be able to: Adjust to the role of supervisor with confidence and assurance that they can handle the position. Further develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees. Use a technique for giving employees clear instructions. Employ... Learn about: Listening Skills, Managing Conflict, Confidence Training...

... Ansible Managing mutliple machines Writing simple Playbooks Comparison to Chef and Puppet Docker Deployment throug registry Kubernetes Pod and Replication...

..., manage conflicts and stress... Learn about: Difficult People, Project Management, People Management...