Managing Conflict courses Northern Ireland

...This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment...

...-time 1 evening per week plus 1 workshop per month for 1 year. What will I study? Advanced Professional Development Managing Change in Organisations... Learn about: Part Time, Managing Conflict, Personal Effectiveness...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Conflict Resolution, Skills and Training, Managing Conflict...

... Personality Styles Understanding Motivation And How To Use It Managing The Conflict of 'Task' and 'Team' Factors Communicating Effectively Why People...

... This unit takes you through managing conflict. Subjects studied will include: Applying dynamic risk assessment approaches Understanding the importance of...

...This course is suitable for The ILM Level 5 Diploma in Coaching and Mentoring in Management aims to equip practising managers with the knowledge... Learn about: Coaching Skills, Managing Conflict, Confidence Training...

...Managing your team is built on trust, praise, motivation, continuous development of skills and knowledge, enhancing performance, empowerment, dealing with conflict and managing underperformance. Giving feedback is also key to achieving outstanding performance and results... Learn about: Team cohesion, Training needs, Ob satisfaction...

.... To adapt to different thinking and learning styles, and experience different perspectives. Create and manage your own emotional states to gain... Learn about: Time management, Coaching Skills, Business Coaching...

... is this course for? 2 years part-time What will I study? The course is made up of four core units and four optional units. The core units are: Manage and develop yourself... Learn about: Personal Effectiveness, Team Leadership, Quality Training...

...Prioritising and effectively managing time is difficult for a lot of people and it is a common problem found in most workplaces. Prioritising and effectively managing a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress... Learn about: Decision Making, Problem Solving, Stress-related risks...

...Course enables delegates to recognise and handle stress effectively, either personal stress or that recognised in others. The course is suitable for anyone who wishes to reduce and manage stress... Learn about: Stress Management, Stress-related risks, Stress and Anxiety...

..., participants should be able to: Adjust to the role of supervisor with confidence and assurance that they can handle the position. Further develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees. Use a technique for giving employees clear instructions. Employ... Learn about: Managing Conflict, Listening Skills, Confidence Training...

... Ansible Managing mutliple machines Writing simple Playbooks Comparison to Chef and Puppet Docker Deployment throug registry Kubernetes Pod and Replication...

..., manage conflicts and stress... Learn about: IT Project Management, Difficult People, Project Management...