Managing Conflict courses Northern Ireland

...This programme helps staff whose work involves the provision of services to the public, to avoid and manage conflict within their work environment...

...-time 1 evening per week plus 1 workshop per month for 1 year. What will I study? Advanced Professional Development Managing Change in Organisations... Learn about: Performance Management, Managing Conflict, Part Time...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively... Learn about: Problems and changes management, Conflict Resolution, Skills and Training...

... Personality Styles Understanding Motivation And How To Use It Managing The Conflict of 'Task' and 'Team' Factors Communicating Effectively Why People...

... This unit takes you through managing conflict. Subjects studied will include: Applying dynamic risk assessment approaches Understanding the importance of...

...a development role within their organisations ILM DIPLOMA IN MANAGEMENT, COACHING AND MENTORING LEVEL 5 Who is this course for? The ILM Level 5 Diploma... Learn about: Confidence Training, Managing Conflict, Coaching Skills...

...Managing your team is built on trust, praise, motivation, continuous development of skills and knowledge, enhancing performance, empowerment, dealing with conflict and managing underperformance. Giving feedback is also key to achieving outstanding performance and results... Learn about: Ob satisfaction, Team Training, Team Development...

.... To adapt to different thinking and learning styles, and experience different perspectives. Create and manage your own emotional states to gain... Learn about: Life Coaching, Time line therapy, Business Coaching...

... is this course for? 2 years part-time What will I study? The course is made up of four core units and four optional units. The core units are: Manage and develop yourself... Learn about: IT for adults, Team Leadership, Quality Improvement...

...Prioritising and effectively managing time is difficult for a lot of people and it is a common problem found in most workplaces. Prioritising and effectively managing a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress... Learn about: Decision Making, Time management, Stress and Anxiety...

...Course enables delegates to recognise and handle stress effectively, either personal stress or that recognised in others. The course is suitable for anyone who wishes to reduce and manage stress... Learn about: Problem Solving, Conflict Resolution, Negotiation Skills...

..., participants should be able to: Adjust to the role of supervisor with confidence and assurance that they can handle the position. Further develop their skills in listening, asking questions, resolving conflict, and giving feedback to employees. Use a technique for giving employees clear instructions. Employ... Learn about: Listening Skills, Confidence Training, Managing Conflict...

... Ansible Managing mutliple machines Writing simple Playbooks Comparison to Chef and Puppet Docker Deployment throug registry Kubernetes Pod and Replication...

..., manage conflicts and stress... Learn about: Assertiveness Training, People Management, Difficult People...