Managing Internal Communication

• Purpose of internal communication
• Changes in the external environment affecting an organisation’s internal communication
• The changing employee/employer relationship
• Communication roles of leaders and managers
• Organisational culture and values statements
• Developing an internal communication strategy

Upon completion of this course, you will be able to understand:

• Internal communication in practice.
• The employee/employer relationship within contemporary organisations and their environments.
• Communication roles for effective leadership and management.
• Corporate strategies, tactics and evaluation methods for communicating with employees.