Managing Performance
Training
Inhouse
Description
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Type
Training
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Methodology
Inhouse
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Duration
1 Day
To provide a good understanding of the principles, processes and skills required for managing performance effectively. Suitable for: All first and second line managers who have responsibility for managing staff.
Reviews
Course programme
Course Content
- Why manage performance?
- What do you need?
- How to measure performance
- Objectives and standards
- Introducing standards to the team
- Monitoring and controlling
- Key principles and skills
- Giving recognition
- Handling under performance
- Giving and receiving feedback
Learning Outcomes
- Understand the elements needed to manage performance effectively.
- Be able to write and implement standards of performance in their department.
- Be able to apply key principles and skills when dealing with performance issues.
- Be able to handle under-performance situations effectively.
Delegate numbers : Maximum of 12 delegates
Additional information
Managing Performance