Clinton Associates

...Be able to write and implement standards of performance in their department. Be able to apply key principles and skills when dealing with performance issues... Learn about: Performance Management... More

...some previous training in management or supervisory skills. Those with management responsibility who have had some previous training in management or supervisory skills... Learn about: Team Leadership, Personal Effectiveness... More

...To identify what people need to form an effective team and to understand what a team leader needs to do to build and manage an efficient and productive... Learn about: Team Motivation, Team Building... More

...Legal and procedural responsibilities Handling difficult situations Learning Outcomes To explore the role of the manager To identify and practise key management... Learn about: Team Leadership, Decision Making... More

...To provide all levels of staff with a concise programme leading to a better understanding of practical business communications. Suitable... Learn about: Persuasion Skills, Negotiation Skills, Influencing Skills... More

...To identify the process of negotiation and practise the key skills involved. Suitable for: Sales staff who have had little or no formal training in negotiation... Learn about: Negotiation Skills, Persuasion Skills... More

...formal training in coaching - Anyone who has a responsibility for coaching others at work. Course Content What is coaching? What are the benefits?... Learn about: Coaching Skills... More

...summary Development Learning Outcomes To clarify delegates role within the company To identify and practise the key skills required for effective supervision... Learn about: Team Leadership... More

...improve their understanding of what motivates them and others. And learn how to help create a climate that will increase motivation. Course Content What motivates... Learn about: Staff Motivation, Performance Management... More

...closing the sale Buying signals Methods of closing Role plays After the sale Learning Outcomes To improve basic selling skills To know when to close... Learn about: Sales Techniques, Negotiation Skills, Closing Skills... More