Managing policies and procedures 3hrs

Many managers are concerned about the amount of policies they have and yet the gap between them and the staff is wide, or perhaps the lack of policies or even the fact that those you have may not be up to date. This training session is designed for managers to understand what is expected of them and how to implement these expectations to audit, manage and maintain (or improve) your policy and procedure manuals. This training is ideal for care clients who have a number of staff who are line managers or area managers.

Staff who are in management and are responsible for maintaining and writing policies and procedures.

• Understand the role of policy making and the relevant procedures
• Understand what you are expected to provide in terms of policies in order to be fit for purpose
• Understand the process of developing working policies
• Understand how to audit the effectiveness of the policies and procedures implemented