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- Course
- Distance Learning
- 6 Days
...call · Keeping the listener's attention · Maximise the impact of the first 15 seconds · Use The FAB Formula to demonstrate benefits · Learn about power...
- Course
- Distance Learning
- 6 Days
...This course provides the necessary knowledge and information to help you begin a career in PR, or simply to supporting your special interest group...
- Course
- Distance Learning
- 6 Days
...This course provides a structure, shows how to use the building bricks of marketing, and prepare a practical marketing plan. Suitable for: Fail to...
- Course
- Distance Learning
- 6 Days
...· Closing the sale · Dealing with finance · Why it pays to talk Award: The Top Mark Training Insight into Vehicle Selling Certificate Note: This course...
- Course
- Distance Learning
- 6 Days
...and what they want · How to use the telephone to ring up more profit · The three P's in negotiation · How to recognise an objection, and turn it into...
- Course
- Distance Learning
- 6 Days
...techniques · When you have to say, "No" · What you need to know to solve customers' problems · Interpersonal skills to help you deal with difficult customers...
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Top Mark Training- practical courses for busy peopleTop Mark Training helps businesses develop and improve their teams’ skills, through:Live TrainingExperienced trainers will customise and deliver a course to suit your business needs, in sales, exhibitions, networking, marketing, customer care, and telesales, based on practical experience. Courses are structured to encourage learning through doing, and have been proved to measurably improve performance.Trainer Resource PacksFor professional trainers who can’t spare the time to write new courses, we offer a range of Trainer Resource Packs. Each Pack comprises detailed training material, with lots of practical exercises, speaker’s notes, explanations, PowerPoint, and action plans- a complete course at your fingertips.Distance LearningDistance education provides flexibility for those who want to learn but are short of time. Our practical modular courses in vocational subjects are valued by employers worldwide. Topics include Entrepreneurship, Marketing, Customer Care, Sales, Telemarketing and Public Relations.