Top courses
- Short course
- Cambridge
...Mayfield Emotional Intelligence Training will equip participants with the skills and knowledge for the practical application of emotional intelligence in the workplace...
- Short course
- Cambridge
...Course Content For successful on-going development, it is essential that individuals know how to plan and take control of learning opportunities...
- Short course
- Cambridge
- 1 Day
...Mayfield Stress Management Training provides the support and practical assistance to manage stress, by introducing powerful and flexible tools to...
- Short course
- Cambridge
- 1 Day
...Course Content The workplace is becoming ever more demanding and hectic, resulting in increasing pressure and levels of stress. Participants will learn how...
- Short course
- Cambridge
- 1 Day
...Have more confident and competent staff Have more motivated and involved staff Enable managers to achieve more Encourage better skills transfer Develop...
- Short course
- Cambridge
- 1 Day
...and competence in others Plan and manage key meetings with staff Monitor and measure performance Identify staff learning and development opportunities Organisations...
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Description
Mayfield aims to develop, promote and offer the highest quality personal and interpersonal effectiveness training and development services based on the most up-to-date, proven research. To ensure consistently high standards, Mayfield will: * Identify key components of high quality provision * Determine a range of criteria for measuring quality * Develop specific quality standards in relation to each Mayfield service * Produce a code of practice for Mayfield trainers and consultants * Collect, collate and respond to customer feedback * Seek feedback and guidance from external consultants * Establish clear protocols for when quality falls below agreed standards * Provide accessible procedures for dealing with complaints.
