Business Administration MBA Singapore

...and Negatively-Emo Emotion’s Impact on Service Excellence Essential Consumer Economics “Consumer Anthropology”: The Schema of the Consumer X...

...Concept 2. Concept and Application of Mystery Shopping This module explores the concept of Mystery Shopping and the benefits and disadvantages... Learn about: Customer Service...

..."COURSE OUTLINE Concept 1 – Planned Service Concepts This module explores the difference between Planned and Incidental Service Concepts. This concept...

...Examples Performance Management Pitfalls to Avoid Understanding Personality and Communication Styles How to Adapt Your Management/Communication Style... Learn about: Communication Training, Performance Management...

...will have a clear understanding of how each should be approached and used within the workplace environment. COURSE OUTLINE How to define coaching and mentoring...

...surrounding cost management and budgeting. An effective budget not only provides a forecast of the organization’s income and expenditure, but also acts... Learn about: Financial Training...

...your audience emotionally and intellectually How to engage the 5 senses Finding suitable anecdotes to open a meeting Field-testing stories in safe or ‘no-fly’... Learn about: Communication Training, Effective Communication...

...a small group or a large audience, it is not knowing just what to do but being able to actually do it. "COURSE OUTLINE Self-Awareness and Personal Power... Learn about: Presentation Skills...

...and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident... Learn about: Business Writing...

...models Understand the products and analytical techniques used in their organisation Understand how creative and critical thinking skills can assist analysis... Learn about: Critical Thinking, Intelligence Analysis...

...and safety Explain and utilise a variety of open sources Research telephone numbers, addresses and individuals using various methods Research companies...

...Critical/Creative thinking; Logic, Reasoning and Argument; Fallacies, errors, and Cognitive Bias Effective methods for Data Analytics; Modelling and Visualisation... Learn about: Decision Making, IT risk...

...participants will better appreciate how to allocate time to people who truly need their attention during work hours. If a person has additional... Learn about: Time management...

...to focus future development Develop their ability to contribute effectively to discussions and decisions relating to the future of their organisation COURSE...

...Learn to confidently manage projects and execute business process change, leveraging on information technology Acquire the skills to effectively manage... Learn about: Strategic Management...

...stages in the basic supply chain flow Identify participants in the supply chain Recognize supply chain drivers and ways to optimize them Align supply chain... Learn about: Supply and Chain Management, Supply Chain Management...

...2.This is followed by self-directed learning, which requires a number of assessment items to be completed by the participant in their own time within the following 6 months...