Business Administration MBA Singapore

...Understanding Emotional Triggers & its impact on Svc Excellence Behavior Understanding the Science of Consumer Behavior Managing Personal Emotional Triggers...

...They will assess the results of the Mystery shopping exercise and prepare a report and well as an Action plan to address the gaps discovered in the exercise... Learn about: Customer Service...

...This two-day advanced-level workshop aims to assist mid-level managers, human resource & training & development professionals to develop and execute...

..."COURSE OUTLINE The Different Phases of Performance Management The Communication Elements in the Performance Appraisal Interview – Overview and Application... Learn about: Performance Management, Communication Training...

...will have a clear understanding of how each should be approached and used within the workplace environment. COURSE OUTLINE How to define coaching and mentoring...

...exercise – to help run their part of the operation Improve their reporting and delivery against budget"... Learn about: Financial Training...

...distributing positive energy 5 must-have literary devices to increase impact Platform delivery considerations for email, memos Packaging reports with stories... Learn about: Communication Training, Effective Communication...

...questions Presentation Practice for all delegates 5 minutes presentation (video-recorded), 10 minutes feedback each: One each in the morning and one... Learn about: Presentation Skills...

...about your own writing. "COURSE OUTLINE Setting the context Getting Down to Business 4Cs – Clearly, Concisely, Complete and Correctly Word Agreement Active... Learn about: Business Writing...

...to agreed strategies Understand how to manage the analysis of data from different specialist sources Be able to write a clear and concise analysis report... Learn about: Critical Thinking, Intelligence Analysis...

...evaluate open sources Implement ongoing internet monitoring systems Apply lateral thinking techniques to validate appropriate information Develop efficient...

...Theorisation and Methodology; Hypotheses construction and testing Employ and apply this understanding to Negotiate clear Terms of Reference for Strategic... Learn about: Decision Making, IT risk...

...in this course designed for those who want to get more real work done. Through this programme, participants will also learn how to develop a positive attitude... Learn about: Time management...

...range of management areas, giving you the ability to make effective management decisions. With this course, you will gain a good understanding of key strategy...

...aiming to give you the confidence and knowledge to manage in a number of different industries. Each of the management options brings together a unique... Learn about: Strategic Management...

...Supply Chain Drivers Aligning Your Supply Chain with Business Strategy Managing Supply Chain Risks Tracking and Evaluating Supply Chain Data Troubleshooting... Learn about: Supply and Chain Management, Supply Chain Management...

...4.Email access is also available to all participants to assist with the assessment process. All emails will be answered within 48 hours, but where possible...