Mediation & Conflict Resolution

Mediation takes place when a third party helps the two parties in dispute to reach a solution to their disagreement which both parties can accept. Since neither party is bound to accept the recommendations, so the strength and virtue of mediation rests solely on both parties’ willingness to rebuild bridges and to reach agreement. Achieving this outcome often depends on the experience and skills of the mediator.

Mediation can resolve disputes quickly and satisfactorily, without the expense and delay of formal investigation and litigation. Mediation proceedings are confidential and voluntary for all parties. Typically, it involves one or more meetings between the disputing parties and the mediator. It may also involve one or more confidential sessions between individual parties and the mediator. A successful mediation results in a binding agreement between the parties.

• Conducting initial meetings with each party
• Assisting the parties in exploring and clarifying the issues and feelings involved
• Briefing and to consider mediation as an option in resolving their difficulties.
• Managing conflict and easing tensions
• Preserving positive working relationships
• Engaging key employees to collectively work towards business priorities
• Increasing effective working at 'senior level'
• Using mediation techniques to implement merger and acquisition processes
• Interacting constructively, yet impartially
• Define and commit to a Mediation Action Plan