Microsoft Outlook Introduction (Level 1) 2003 2007 2010 2013 2016 & 365

Introduction 1 Outlook Basics

• Starting the Program
• Tour of the Screen 2 Preparing and Sending Messages
• Addressing the message
• Formatting message text
• Sending the message 3 Receiving Messages
• Message Indicators
• Opening messages
• Customising the InBox 4 Other Features
• Setting Options (Importance etc)
• Asking for a Receipt
• Using Flags
• Saving a Draft 5 Responding to Messages
• Replying and Forwarding
• Using Voting Buttons 6 Using Folders
• Creating a Folder Structure
• Copying a nd Moving items 7 Rules Wizard / Out of Office
• Creating a Rule
• Using Out of Office Assistant 8 Address Lists
• Using the Personal Address Book
• Personal Distribution Lists 9 Using Attachments
• Sending/Receiving Attachments
• Saving Attachments to Disk 10 Calendar
• The Calendar Screen
• Creating an Appointment
• Scheduling Meetings
• Managing Meeting Requests 11 Contacts Database
• Creating a Contact
• Organising Contacts
• Customising the View 12 Tasks
• Creating a Task
• Prioritising Tasks
• Assigning a Task to someone 13 Outlook Today
• The Outlook Today screen
• Customising Outlook Today 14 Sharing Folders
• Creating a Delegate
• Delegate Permissions
• Setting Folder Options
• Viewing an additional Mailbox 15 Deleted Items Folder
• Deleting items
• Restoring items
• Deleting Items permanently