NVQ

...August 2009 Ends: July 2011 Course length: 2 years Location: Tottenham Site Option 2 Option 2 Starts: August 2009 Ends: July 2010 Course length...

...in the workplace (35 hours) Understand the management of team performance Understand the management of underperformance in the workplace Understand... Learn about: Customer Service Delivery, Customer relationship, Customer satisfaction...

...Medical Administration: OCR NVQ Level 2 Course Option 1 Course Code B2-003 Start Date 1 February 2010 Centre Clapham Length of Course 18 weeks Course Mode Full...

...Meet the Needs of the Child Childcare Basics Childcare Basics Available Centers Training And Certification Legal Requirements Health And Safety Issues... Learn about: Life of Martha, Time management, Food Preparation...

...The assessment process is completely separate from the ICA core knowledge course. Assessments include: Use of power tools, scaffolding, application of paint by brush and roller...

...With a qualification of this magnitude, students can aim for higher job roles within many industries and the course is fully recognised by employers... Learn about: Performance Management, Reward and recognition, Workforce Management...

...formal qualifications to the national standard. Mandatory Units : Carry out your responsibilities at work. Work within your business environment...

...Understanding Customer Service Understanding Customer Service Identifying Customer Expectations Providing Excellent Customer Service Focusing on the Customer... Learn about: Customer Service Skills, Customer Service...

...Under JIB standards this qualification will grade you as an 'Approved Electrician'. Should you wish to continue your studies you should complete either...

...an organisation in achieving the goals and purpose which they set out to do Explain how to work as part of a team to achieve shared goals Analyse methods... Learn about: Business Administration, Equality and Diversity, Business and Administration...

...What to do next : If you are interested in applying for this course please click here to register and apply online and we will contact you as soon as possible...

...Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling... Learn about: Telephone Skills...

...year as the ICA course. How will I be assessed? Assessments include: Use of power tools, scaffolding, application of paint by brush and roller...

...service has changed and the course teaches students how to create a quality, customer-orientated service within a variety of businesses. Course Content... Learn about: Customer Care, Customer Retention, Customer Retention Strategy...

...occupational standards and their job role. Children's Care, Learning and Development: C&G NVQ Level 2 Course Option Course Code E1-001 Start Date April...

...Skills Listening Skills Taking Messages Presenting & Appearance Reservation Procedure Confidentiality Checklist Being Organized as Receptionist Becoming... Learn about: MS Excel, Receptionist & Roles, Ms PowerPoint...

...with theory being delivered using state of the art interactive whiteboards and ICT provision to help with assignments. One to one tutorial support is provided...

...Course Content This course assesses the following units: Module 1: Management and the Role of the HR Department Module 2: Employee Planning... Learn about: Resource Management, HR department, Employee Induction...

...2010 Centre Flexible Length of Course 4 - 12 months Course Mode Part-time - Day Costs Fee payers Free Status Open Level 2 About the course...

...Five – Getting It All Done On Time Module Six – Special Tasks Module Seven – Verbal Communication Skills Module Eight – Non-Verbal Communication Skills... Learn about: MS Excel, Ms Office, Office IT...