NVQ Level 2 in Housekeeping

This qualification is intended for individuals working within a hotel / residential environment where duties include the servicing of a variety of rooms. The course provides training for improving practical cleaning skills and housekeeping services as well as teamworking skills.

mandatory units
unit 501 Maintain a safe, hygienic and secure working environment
unit 504 Contribute to effective teamwork
unit 664 Clean and service a range of areas
unit 665 Work using different chemicals and equipment
optional units (choose 4)
unit 535 Prepare, service and clear meeting and conference rooms
unit 537 Collect linen and make beds
unit 538 Clean windows from the inside
unit 601 Give customers a positive impression of yourself and your organisation
unit 666 Maintain housekeeping supplies
unit 667 Clean and protect floors (CSSNTO)
unit 668 Clean carpets and soft furnishings (CSSNTO)
unit 669 Provide a linen service
unit 670 Carry out periodic room servicing and deep cleaning