NVQ Wallingford

...unit 633 Cook and finish basic vegetable dishes unit 636 Prepare, cook and finish basic hot sauces unit 637 Prepare, cook and finish basic soups unit... Learn about: Professional Cookery...

...dough and tray-bake products optional units - section 2 (choose at least 3) unit 001 Supervise the work of staff unit 502 Maintain and deal with payments...

...reception function optional units - section A (choose 2 from this section) unit 502 Maintain and deal with payments unit 652 Deal with the arrival of customers...

...Serve alcoholic and soft drinks unit 613 Prepare and serve cocktails unit 614 Prepare and serve wines unit 615 Prepare cellars and kegs unit 616 Clean...

...The course aims to develop awareness of hygiene, effective teamworking and customer in the workplace as well as providing practical training in drinks service skills...

...and clear areas for counter / takeaway service unit 510 Provide a counter / takeaway service unit 606 Prepare and clear areas for table service unit...

...unit 538 Clean windows from the inside unit 601 Give customers a positive impression of yourself and your organisation unit 666 Maintain housekeeping supplies...

...the cleaning of a wide range of premises. This qualification is intended for those in the cleaning industry, including contract cleaners and those whose...

...store and supply information using a paper-based filing system unit SS33 Enter, retrieve and print data in a database unit SS34 Provide authorised access...

...section B housekeeping unit 537 Collect linen and makes beds unit 664 Clean and service a range of areas unit 665 Work using different chemicals and equipment...

...performance through delivering customer service...

...314 Lead a team to improve customer service unit 315 Gather, analyse and interpret customer feedback...

...organise and control customer service operations unit 404 Evaluate the quality of customer service unit 405 Build and maintain effective customer service optional units...

...Lead meetings unit D12 Participate in meetings unit D14 Initiate and follow disciplinary procedure unit D15 Initiate and follow grievance procedure...

...unit 006 Contribute to promoting hospitality services and products unit 009 Contribute to the development and introduction of recipes and menus unit...

...select and keep colleagues unit D7 Provide learning opportunities for colleagues unit D8 Help team members address problems affecting their performance...

...unit B11 Promote equality of opportunity and diversity in your area of responsibility unit C4 Lead change unit C5 Plan change unit C6 Implement change unit D3 Recruit...