NVQ Wallingford

...where the majority of the menu items are finished/processed on site for bulk or quick (but still good) food. Topics cover practical preparation and cooking... Learn about: Professional Cookery...

...impression of yourself and your organisation (ICS) unit 602 Order stock unit 610 Convert a room for dining unit 671 Complete kitchen documentation...

...those working within a front office environment, providing customer service and administrative functions. This qualification is designed for those working...

...providing practical training for these skills. The course also covers hygiene, teamworking and food safety in the workplace. mandatory units unit 501 Maintain a...

...and serve dispensed and instant hot drinks unit 618 Prepare and serve hot drinks using specialist equipment unit 619 Receive, store and issue drinks stock...

...and clear areas for counter / takeaway service unit 510 Provide a counter / takeaway service unit 606 Prepare and clear areas for table service unit...

...unit 667 Clean and protect floors (CSSNTO) unit 668 Clean carpets and soft furnishings (CSSNTO) unit 669 Provide a linen service unit 670 Carry out periodic...

...unit 202 Communicate effectively with customers and others mandatory units - section 2 (choose 1) unit 203 Work as a team and develop yourself unit...

...manually unit SS20* Clean furniture, fittings and vertical surfaces manually unit SS21* Clean toilets and washrooms manually unit SS22 Classify items...

...for those working within a hospitality / residential environment where duties are diverse. Depending on the individual, the course can cover elements of front office...

...unit 205 Make customer service personal unit 206 Go the extra mile in customer service unit 207 Deal with customers in writing or using ICT unit 208...

...directed at senior and experienced individuals working in a customer service environment within any sector. The course will cover the practical skills...

...or those undertaking a project / secondment at a high level within an organisation. This qualification is directed at high flyers in the world of customer...

...outputs and targets within any industry sector, resolving issues and developing management skills. This qualification is aimed at team leaders and supervisors...

...area of the hospitality industry, including in the kitchen. The course aims to develop leadership skills for supervisors, establishing professional practices...

...The course aims to improve people and resource management skills in any sector. Suitable for: This qualification is aimed at first line managers who...

...Manage the achievement of customer satisfaction unit F13 Manage quality systems unit F14 Prepare for and participate in quality audits unit F15 Carry...