NVQ Level 2 Team Leading (Certificate)

The NVQ Level 2 course is designed to meet the needs of today's dynamic business. The aim of this course is to provide candidates with:

• Skills to be better equipped and more skilled Team Leaders
• Improved confidence and motivated Team Leaders
• Stronger management team
• Skills to drive higher productivity
• Improved worker relations
• Improved performance

The course will assess the individual's knowledge and understanding of key management activities and responsibilities.

To achieve the NVQ L2 in Team Leading, the candidate must achieve 17 credit points to achieve the full qualification.

The mandatory units include:

• A1 Manage Personal Development
• Develop Working Relationships with Colleagues
• Communicate knowledge and information

Choose one of the optional units from group one:

• D5 Plan, allocate and monitor work of your team (5 Credit Points)
• B5 Select objectives and provide support for team members (5Credit Points)

Choose one of the optional units from group two (mimimum of 2 credit points):

• B11 Manage or support equality of opportunity, diversity and inclusion in own area of responsibility (4 credit points)
• C1 Support team members in identiying, developing and implementing new ideas (4 Credit Points)
• D10 Manage conflict in a team (3 Credit Points)
• D11 Lead and Manage meetings (4 Credit Points)
• D12 Participate in Meetings (2 Credit Points)
• E10 Make Effective Decisions (3 Credit Points)
• E12 Manage knowledge in own area of responsibility (4 Credit Points)
• E15 Procure Supplies (2 Credit Points)
• F17 Manage customer service in own area of responsibility (4 Credit Points)