Outlook Level 2

IT Training Solutions Limited

Short course

In Washington

£ 195 + VAT

The best Office Systems courses

See all

See all

Description

  • Type

    Short course

  • Location

    Washington

  • Duration

    1 Day

Delegates who attend this course should be very familiar with the day to day routines of sending receiving emails and be able to manage their email account with ease. This course is designed to extend the knowledge of Outlook from the introductory level and create a logical step up to the more advanced features within the programme.

Facilities

Location

Start date

Washington (Tyne and Wear)
See map
Suite 13, Vermont, House Concorde, NE37 2SQ

Start date

On request

About this course

Existing experience of Outlook essential, including the ability to send, receive and forward messages with attachments, as well as being able to use the calendar, appointments, notes and tasks.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Course programme

Course Overview

Delegates who attend this course should be very familiar with the day to day routines of sending receiving emails and be able to manage their email account with ease. This course is designed to extend the knowledge of Outlook from the introductory level and create a logical step up to the more advanced features within the programme.
Prerequisites
  • Existing experience of Outlook essential, including the ability to send, receive and forward messages with attachments, as well as being able to use the calendar, appointments, notes and tasks.


Objectives


    Delegates will be able to :
  • Customise Outlook interface to suit the user's needs
  • Automate Outlook so that messages from specific contacts are delivered to custom folders
  • Track contact activity using at least 2 methods
  • Archive content that can be retrieved at a later date
Follow on Courses - No further courses are available for Outlook, but for anyone wanting to know more about Outlook from the server perspective they might want to consider Microsoft Exchange Server.
Training Options
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
  • Scheduled public course at one of our training venues
Whats Included
  • 1 delegate per computer
  • 12 Months telephone and email support
  • Comprehensive colour course manual and exercises
  • Use of a Modern Training suite with 19 inch flat screen monitors
  • Lunch (When at our training venue)
  • Refreshments (When at our training venue)
  • Relaxed refreshment area at our training room
Course Content
Customizing Outlook
  • Customising the Outlook bar
  • Changing the display to small icons
  • Customising menus and toolbars
  • Creating shortcuts
  • Adding and renaming groups
  • Creating a custom toolbar
  • Deleting custom toolbars and menus
  • Observing customise options
Handling messages
  • Specifying criteria to sort, find and filter messages
  • Applying advanced find criteria to incoming messages
  • Using the out of office assistant
  • Archiving mail manually and automatically
  • Restoring messages from an archive file
  • Finding messages using advanced Find
  • Applying and removing filters to messages
  • Sorting and grouping messages
  • Removing groups from the inbox
  • Using rules wizard and observing the rule in action
Managing Notes, Journal Calendar and Contacts
  • Creating and modifying notes
  • Forwarding and customising notes
  • Viewing and deleting notes
  • Creating an automatic journal entry
  • Creating a journal entry manually
  • Opening and changing a journal entry
  • Using the calendar
  • Booking office resources
  • Configuring calendar print options
  • Printing a calendar
  • Managing contacts
  • Forwarding contact information
  • Using the journal
  • Customising calendar view
  • Granting permissions on the contacts folder
  • Assigning categories to contacts
  • Sorting contacts by using fields
Working with templates and forms
  • Using mail templates
  • Creating a template
  • Using a mail template to send a message
  • Customising forms
  • Opening a form in the design mode
  • Adding fields to a form
  • Saving the form as a template
  • Sending the form as an attachment to collect data
Integrating Outlook
  • Integrating outlook components
  • Integrating mail contacts
  • Creating tasks for a contact
  • Integrating Calendar with contacts
  • Importing and exporting data
  • Importing Excel data into the contacts folder
  • Exporting Outlook data to an Access database file
Using folders to share information
  • Creating a public folder in Outlook
  • Examining folder permissions
  • Posting and editing an item in a public folder
  • Opening a shared inbox
  • Removing shared permission
  • Deleting a public folder
  • Granting another user permissions to view your inbox
  • Working with public folders

See related categories

Outlook Level 2

£ 195 + VAT

The best Office Systems courses

See all

See all