Part time OCR NVQ Level 2 in Business and Administration

OCR NVQ Level 2 in Business and Administration
Start/End Date

Day

Course Code

Start Time

End Time

Location

Fee

Benefit A

Benefit B


Various

Flex

TBC

Flexible

Flexible

Workplace

TBC

TBC

TBC

Course Description
This NVQ is designed to reflect the work of administration staff across a wide range of industries and types of organisations and is for those who are working with some autonomy and personal responsibility. It is aimed at candidates who work as part of a team and ensure the provision of information and resources to others.

This qualification is very flexible in its structure enabling the organisation and individual to choose the optional units which best suit their work situation and job role.

Course Structure
To achieve the full award, candidates must complete five units, including two mandatory units and three optional units.

Mandatory units

• class="Default">Carry out your responsibilities at work
• Work within your business environment

Optional units

• class="Default">Ensure your own actions reduce risks to health and safety
• class="Default">Maintain customer relations
• class="Default">Manage diary systems
• class="Default">Organise business travel and accommodation
• class="Default">Deal with visitors
• class="Default">Process customer financial transactions
• class="Default">Operate credit control procedures
• class="Default">Store, retrieve and archive information
• class="Default">Research and report information
• class="Default">Organise and support meetings
• class="Default">Use IT Systems Level 2
• class="Default">Use IT to exchange information Level 2
• class="Default">Word processing software Level 2
• class="Default">Spreadsheet software Level 2
• class="Default">Database software Level 2
• class="Default">Presentation software Level 2
• class="Default">Specialist or bespoke software Level 2
• class="Default">Use a telephone system
• class="Default">Operate office equipment
• class="Default">Prepare text from notes
• class="Default">Prepare text from shorthand
• class="Default">Prepare text from recorded audio instruction
• class="Default">Produce documents

Work effectively with other people

Like all NVQs this qualification is competence based. This means that it is linked to the candidate's ability to competently perform a range of tasks connected with their work. Candidates plan a programme of development and assessment with their assessor and compile a portfolio of evidence to prove that they are competent and knowledgeable in their work role.

Course Entry Requirements
All learners will need to complete an application and interview prior to enrolling.

The level 2 qualification is intended for individuals, whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working with some autonomy. The individual will be working as part of a team ensuring the provision of information and resources to others.

The individual's work situation will provide the opportunity to be involved in a range of administration activities. For example: managing customer relations, managing diary systems, organising business travel and accommodation, organising and supporting meetings, using various software, preparing text from a variety of sources.

Course Progression
OCR NVQ Level 3 Business and Administration

Course Career Prospects

• To carry out administrative duties with a considerable amount of responsibility and autonomy
• If you are unsure about your career progression please contact the Careers Team.