Part Time SVQ Level 2 Customer Service
NVQ
In Paisley
Price on request
Description
-
Type
NVQ
-
Location
Paisley (Scotland)
Important information
Government funding available
Facilities
Location
Start date
Paisley
(Renfrewshire)
See map
Renfrew Road, PA3 4DR
Start date
On request
About this course
There are no formal entry requirements but candidates must be employees or skillseekers in a area dealing with customers.
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Course programme
SVQ Level 2 Customer Service
Course Content:
There are two core units: Prepare Yourself to Deliver Good Customer Service and Provide Customer Service Within the Rules. A wide variety of optional units are available to suit a candidate's interests and work role.
Entry Requirements:
There are no formal entry requirements but candidates must be employees or skillseekers in a area dealing with customers.
Study Mode:
Work based
Progression To:
SVQ Level 3 Customer Service
Career Paths:
A wide range of career and promotion opportunities exist within the Customer Service Sector.
Course Content:
There are two core units: Prepare Yourself to Deliver Good Customer Service and Provide Customer Service Within the Rules. A wide variety of optional units are available to suit a candidate's interests and work role.
Entry Requirements:
There are no formal entry requirements but candidates must be employees or skillseekers in a area dealing with customers.
Study Mode:
Work based
Progression To:
SVQ Level 3 Customer Service
Career Paths:
A wide range of career and promotion opportunities exist within the Customer Service Sector.
Part Time SVQ Level 2 Customer Service
Price on request