Reid Kerr College

Part Time SVQ Level 2 Customer Service

Reid Kerr College
In Paisley

Price on request
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Important information

Typology NVQ
Location Paisley (Scotland)
  • NVQ
  • Paisley (Scotland)
Description

Important information

Government funding available

Facilities (1)
Where and when

Location

Starts

Paisley (Renfrewshire)
See map
Renfrew Road, PA3 4DR

Starts

On request

To take into account

· Requirements

There are no formal entry requirements but candidates must be employees or skillseekers in a area dealing with customers.

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Course programme

SVQ Level 2 Customer Service

Course Content:
There are two core units: Prepare Yourself to Deliver Good Customer Service and Provide Customer Service Within the Rules. A wide variety of optional units are available to suit a candidate's interests and work role.

Entry Requirements:
There are no formal entry requirements but candidates must be employees or skillseekers in a area dealing with customers.

Study Mode:
Work based

Progression To:
SVQ Level 3 Customer Service

Career Paths:
A wide range of career and promotion opportunities exist within the Customer Service Sector.

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