Pass Training courses

...Course content How to Welcome customers professionally - establishing rapport, assertion (not aggression), and projecting a personality for your...

...from the software. Word Advanced Objective: To give users an extended knowledge of Word’s advanced features. Delegates will learn how to create their own templates and styles...

...All partners and senior managers. Aim of the Course: Everyone markets their services so by following well established guidelines you an capitalise on...

...Each participant is able to spend time with the tutor relating the software to the specific needs of their own organisation. A large amount of individual attention is provided...

...The ability to recognise how the time in your day slips away. The ability to organise yourself and others. Suitable for: Senior staff and managers...

...and anyone designated to lead and get the best out of a team. Newly appointed managers with responsibility for the performance of others, and anyone designated...

...Worksheets and Workbooks Opening a Second Workbook Working with Large Sheets Using Zoom Worksheet Linking Using More Advanced Formulae Preventing Rounding...

...This course is very practical and includes a series of role-plays in which participants will practice the techniques discussed. Active listening to create...

...when speaking in meetings or when presenting to groups. Video feedback will be used to maximise the benefit to participants. Course Content...

...Active Listening and feedback Professional Note-taking, different types of minutes and writing styles Addressing Tone; Active Style; and Succinct delivery...

...extensive hands-on activity including exercises that give participants practical experience of using Excel’s tools. Duration: 1 day 9.30 am – 4.30 pm Further Training...

...Custom Lists Saving, Closing, Opening and Deleting a Workbook Working with Worksheets and Cells Using Go To Moving Data with Drag-and-Drop...

...and Working to avoid total dependence on the Plans, preparation, dates, feedback, evaluation, appraisal, achievement achievement and...

...To practice those strategies Course Content Mastering a good leadership style Understanding how to make staff time-efficient and professional Understanding...

...and the obtaining of new clients. The course sets out to cover all the basics of negotiation but focuses on the ongoing client relationship to obtain business...

...Object methods Other common methods Using operators in expressions Concatenation (&) Logical operators The is operator The like operator User defined functions...