Pass Training courses

...Course content How to Welcome customers professionally - establishing rapport, assertion (not aggression), and projecting a personality for your...

...gained from prior attendance on a “Word Intermediate” course or from a user environment. Delegate numbers are restricted to 8, to ensure personal attention from the trainer...

...Understanding what marketing really is It's place in the sales process The secrets of Product-Price-Place-Promotion Who is your customer Practice objectives...

...This course is a much easier and quicker way to learn than working on your own. Duration: 1 day, 9.30am – 5.00pm, Fee £265+VAT Course Outline...

...have many tasks demanding their attention and who need to juggle conflicting priorities. You may well feel that you are constantly firefighting...

...with confidence The WHY of Teams and TeamWorking The HOW of Effectiveness Team Initiation, Growth and Development The WHAT of Team tasks and characteristics...

...Delegate numbers are restricted to 8, to ensure personal attention from the trainer. Structure: PC for every delegate All pass training courses involve...

...an attentive impression Paraphrasing to create an impression of understanding Creating a confident impression no 'ems' or 'ers' making eye contact Using...

...who feel anxious about public speaking / making presentations. Meetings - Participating Confidently Who Should Attend Anyone – especially those who feel...

...Course Objectives To learn powerful and persuasive communicative techniques To build self-esteem, eliminate fear and improve relationships Course Content...

...extensive hands-on activity including exercises that give participants practical experience of using Excel’s tools. Duration: 1 day 9.30 am – 4.30 pm Further Training...

...a great deal before but wish to know how to not only use it, but create functions through formatting, organising data and using multiple spread sheets...

...become a role model to staff and colleagues. Mentoring, Managing and Motivating Anyone that aspires to become a role model to staff and colleagues...

...At the end of the course participants will be able to: Lead their staff more effectively Establish cost-efficient two-way communication Develop strategies...

...Partners, senior managers and anyone involved in negotiations. Negotiation Skills for Professionals Who should attend Partners, senior managers and anyone involved in negotiations...

...to code programmes within the Excel application. Suitable for: This course is suitable for users of Excel who want to gain a good knowledge of VBA and Macros...