Pass Training courses

...You will come away from the course fully prepared in how to present the right ambassadorial image for your firm, also enhancing your own personality...

...to get greater productivity from the software. This course is suitable for anyone who has been using Word for some time and who wishes to get greater productivity...

...either did something wrong, or was perceived to do so. So often we have to recoup lost ground, because a colleague has handled a complaint badly...

...Individual training & consultancy can be provided on your own premises: half day £350, one day £600. This course is suitable for those new to the software...

...dealing with time wasting ones Telephone - making calls faster Solutions to Indecision/Procrastination Using your 'prime time' Implications of being...

...to lead to successful outcomes Course content This is a very interactive course during which delegates will increase their confidence and skills by taking...

...in a short space of time. Familiarity with the basic features of Excel is required, gained either by previous experience or by attendance on an “Excel Introduction” course...

...an attentive impression Paraphrasing to create an impression of understanding Creating a confident impression no 'ems' or 'ers' making eye contact Using...

...with 'experts' in your audience the best ways to write your presentation making a memorable conclusion...

...Identifying your responsibilities as a professional Minute-taker The rules of the game to make you very effective What will help you to become a Superb Minute-taker?...

...Delegates: Maximum 8 This course is suitable for existing users of Excel who want to gain further in-depth knowledge in a short space of...

...Window Finding Out What is On the Screen Starting a Workbook Creating a New Workbook Moving Around the Sheet Scrolling; The Mouse Pointer Selecting Cells...

...of trust and a framework to connect strongly with mentee. Communication; Enhancing, Listening and clueing in to better overall and specific empathic Core language competencies...

...you get the most out of your staff. Course Objectives: To identify what is meant by strong leadership To identify how to encourage staff towards more professional...

...Course content The games people play What is negotiating? How do I become skilled in this science? Client responses Critical factors in any negotiation...

...of macros and visual basic. Knowledge gained from the problem solving and error trapping exercises will enable delegates to code programmes within the Excel application...