Pass Training courses

...Those new to the role and experienced front office staff who wish to learn new techniques. What you can gain You will come away from the course fully prepared...

...Structure: PC for every delegateAll pass training courses involve extensive hands-on activity including exercises that give participants practical experience...

...because their organisation either did something wrong, or was perceived to do so. So often we have to recoup lost ground, because a colleague has handled a complaint badly...

...and prepare end of period and end of fiscal year reports. Delegates: Maximum 8 This course is suitable for those new to the software. Previous accounting...

...by Perfection' - the '80:20' rule Cluttered Desks - why it is an issue - and solutions Avoiding Crises - key techniques Visitor Interruptions...

...and anyone designated to lead and get the best out of a team. Newly appointed managers with responsibility for the performance of others, and anyone designated...

...Borders and Shading AutoFormats Copying Formats Text Formatting Indented Lists Using Styles Creating and Applying a New Style Modifying Styles Navigating...

...with objections to your ideas Making objections to other peoples' ideas...

...Increased confidence when speaking to individual senior staff, when speaking in meetings or when presenting to groups. Video feedback will be used to maximise...

...To learn powerful and persuasive communicative techniques. To build self-esteem, eliminate fear and improve relationships. Suitable for: Secretaries...

...To give users an extended knowledge of Excel's advanced features and functions. Delegates will learn how to manage, automate and customise workbooks...

...Custom Lists Saving, Closing, Opening and Deleting a Workbook Working with Worksheets and Cells Using Go To Moving Data with Drag-and-Drop...

...fuel and drive it and make it stick together. Suitable for: Anyone that aspires to become a role model to staff and colleagues. Anyone that aspires...

...attitudes To understand the cost-effectiveness of good listening and communication To develop strategies to increase professionalism in your workplace...

...Negotiating all the time Tricks of the trade – tactics Analysing want & need Stages of procedures Controlling any situation Controlling power Personality...

...Macros can be invoked (run) from a number places: To run a macro from the keyboard To run a macro from the menu Editing and Deleting Macros To edit a macro...