Personal Development Courses Hertfordshire

...* Senior and middle managers needing to influence their teams, their Directors / Boards and their clients / customers / suppliers / others * Sales teams...

...a practicing Action Learning facilitator or - interested in this learning methodology with no or little previous experience - being asked by your clients...

...Dealing with other people can sometimes be much more complicated than even the most sophisticated technical problem or business dilemma. But as with such problems and dilemmas...

...practice in between modules. Anyone working within and alongside complex and sensitive social and political environments that require the use of a rare combination of skills...

...This programme is particularly appropriate for: * Managers who have moved into a managerial position within the last six months * Those who are about...

...Ideal as a an introduction to leadership, this is also a very good refresher course. The essentials of leadership Overview Not everyone is a born leader...

...This is the ideal programme for those who have had little or no formal management training but whose roles - now or in the future - entail line management responsibilities...

...inspiring and dynamic two-day course designed to give greater knowledge, skills and insights into the creative and innovative aspects of the...

...Successful negotiating techniques Overview If there is one skill which improves performance more than any other, it is the ability to negotiate...

...to help them drive the performance of those they manage to outstanding levels. Maximising outstanding performance Overview A two-day adventure in how...

...the best out of their team members. Its aim is to build confidence to try out new techniques to develop the team and boost overall effectiveness...

...Overview Maximising team performance is vital for any organisation, but most organisations are surprisingly bad at dealing with performance issues...

...designed to enable participants to successfully prepare and present professional presentations. The emphasis is on the use of structured techniques...

...the heart of successful team development: Self-knowledge and knowledge of other team members A leadership style that encourages the sharing of individual...

...requiring regular skills review and development. This thoroughly practical, rigorous programme should be an essential element of your training programme...

...receiving end of telephone calls from customers and clients. Essential call control skills Overview The cost to an organisation of mis-handled calls...

...* Sales teams * Customer service teams * Senior and middle managers needing to influence their teams, their Directors / Boards and their clients / customers...