Personal Impact

Build selfconfidence and selfesteem

• Reflecting on your self image and projection
• Understanding the significance of interpersonal skills
• Assessing your style and image

First impressions count

• Improve first and lasting impressions with a positive selfimage
• Using effective body language
• Using positive verbal skills
• Projecting confidence
• Powerful communications skills
• Effective questioning and active listening skills

Communicating your message effectively

• Assertive communication
• Making your point
• Displaying empathy Projecting a powerful image
• Understanding how you project yourself
• Discover your true potential
• Analysis of your behaviour
• Behaviour getting it in perspective
• The importance of integrity and congruence

Assertiveness

• Gaining confidence when dealing with people at all levels
• How to communicate assertively
• Dealing with criticism

Motivational skills

• Selfmotivation, setting goals for success
• Seek to motivate from the inside out
• Persuading and influencing while maintaining motivation

Review of Programme

Other Recommended Programmes

• Effective Communication
• Assertiveness
• Presenting with Impact