Persuading and Influencing Skills
Short course
In Chipping Norton
Description
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Type
Short course
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Level
Beginner
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Location
Chipping norton
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Class hours
7h
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Duration
1 Day
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Start date
Different dates available
Suitable for everyone who has to positively influence others. Learn how to achieve mutually agreeable outcomes. Suitable for managers and supervisors wanting to influence direct and non-direct reports. Also suitable for staff who have to influence colleagues.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Monitoring
- Influencing Skills
- Persuasion Skills
- Staff
- Sales Techniques
- Communication Training
- Empathy
- Conversational questions
- Structuring conversations
- Difficult messages
Course programme
Programme Contents
- Influencing People
- Persuasive Communication
- Using Conversational Questions
- Summaries Help Understanding
- Structuring Conversations
- Your Communication Style
- "Selling" Your Ideas
- Deal with Disagreement
- Empathy
- Positive Behaviour
- Delivering Difficult Messages
- Objections and Challenging Questions
- Principles of Negotiation
- Mutually Satisfactory Outcomes
- Getting Agreement
- Monitoring Action Plans
- Action Plans
Additional information
Persuading and Influencing Skills