Principles of Business - Customer Service Level 3 Level 3, Full Time, 1 year 3

City College Norwich

Course

In Norwich

Price on request

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Description

  • Type

    Course

  • Location

    Norwich

Entry Requirements

4 GCSE grades at A*-C; including English at 9-4. Or a relevant Administration Level 2 qualification at Merit or above.

Facilities

Location

Start date

Norwich (Norfolk)
See map
Ipswich Road, NR2 2LJ

Start date

On request

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Subjects

  • Full Time
  • Finance
  • Customer Service

Course programme

Summary

This course covers topics such as understanding how to resolve customer problems and complaints, communication and information, principles of administration, understanding how to use social media tools and channels, digital marketing and research and leadership and management. This programme enables you to develop the knowledge, skills and experiences to progress in to work or an apprenticeship.
The London Institute of Banking & Finance (LiFE) gives you a good understanding of money and finance and will provide valuable insight in to a range of career opportunities within the financial sector, whilst giving guidance on methods of enhancing your employability skills.
Personal Finance
Money Management for your generation
Your future, Your career.

Additional information

Progression The course is designed to give skills to enter the workplace, and further training could take the form of an apprenticeship. This course does NOT carry UCAS points.

See related categories

Principles of Business - Customer Service Level 3 Level 3, Full Time, 1 year 3

Price on request

The best Business Management courses

See all

See all